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  • Users: DTMF2011
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  1. DTMF2011

    Scripts stop at WAIT command

    I am running AACC 6.3 and PBX at 7.5 and have had the following probem come up on several occasions. Wondering if anyone else has experienced this and if so what they did to correct it. Calls enter a script. They are processed normally until they encounter a WAIT 2 (or any other WAIT XX) at...
  2. DTMF2011

    VoIP Trunk Fast Busy - Intermittent

    I have a VoIP Trunked network. At the hub I have a CS1000 Rel 7.X with NRS and Signalling Servers, all at current levels. At the remote sites I have Option 11's with Signalling Servers. Using H323 on the network. All was working well until we implemented MPLS on our network, along with a VSX...
  3. DTMF2011

    H.323 IP Trunk Digit Conversion

    I have H.323 IP trunks between two Nortel PBX systems. I have 8 digit ESN dialing working but would also like to send the calls that would use PSTN accross the ties to avoid the toll. To date I have been unable to use IDC to convert the digits. When I run a d-channel trace I am seeing 1116884300...
  4. DTMF2011

    ACD Reader Board Suggestions?

    We are looking to upgrade our ACD reader boards from the old 3 line dot matrix to some type of flat screen displays. Perhaps integrate data or video from other sources on the same display. We've looked at Symon. Does anyone know of any other reliable alternatives? We'd like to compare pricing...

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