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I manage a Nortel CS1000 system over 9 sites. Two of my sites are BCM50s. Over the years I have only had to maintain these systems with an occasional line move and name change. Now I need to add a new line to the system. I am pretty sure I can just copy an existing line with a new DN but, I have...

I'm sorry I have seen a couple of posts regarding this issue but none answer my Question. I have a CS1000 and callpilot. I have a switchboard 5200) that is forward at night to a security desk (5201), if the security desk does not answer I need them (5201) to get the voicemail. This was setup...

I have a CS1000 at my main office and another at a remote site. Additionally, I have Option 11's at 5 other sites. I want to know if there is a log of the accounts that have logged into these switches and the changes they have made? I have Putty set up to log on my machine but that only records...

I have a 3904 with a module. I have an emergency phone that dials to a secondary line on the phone (key 03). I do not want this extension to roll anywhere just to ring. Is there a setting for that or do I need to create this line on it's own TN to accomplish this. Thanks for the help!

Hello, I know very little about my sites with BCM. I attempted to install two 1120E IP phones at a location with little success. I put the phones in place entered the password and they auto configured with DNs. However the phones are in local mode and do not dial properly. I tried to copy a...

Hello Again. I have a CS 1000E. Currently there is not VoIP lines on the PBX. I have been told that the PBX is VoIP ready (has proper card and licenses). I want to set up an 1140E on the system as a learning exercise. How do I make sure I have the proper equipment installed in the PBX? If I...

Hello All I have a department that has requested a "must answer line" basically if someone 0 #'s in voicemail a line will ring on all the phones in the department. I have setup key 02 as the same MCR on all the department phones and this works. However, when the phone rings you have to choose...

I have a remote site on an option 11C. Caller ID from any set at that location only displays area code and prefix. Is there a setting in the switch that sends the DN of the set calling?

I have a BCM 50 at a remote location. During an office remodel a T7316E was unplugged and became inactive. I need to re-active that line. Can anyone assist me in this process?

On an Option 11C have a multi-line M3904. The user would like for incoming calls to ring on the phone even if she is on the phone. Is there away to have lines ring when the phone is in use instead of just a notification beep.