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I am fairly certain the answer to my question is that it is not possible but thought I would check here anyway. I have a non-select server edition 11.1 with a primary server and a secondary, no local IP500's. This is a campus environment with about 10 buildings, all J series phones that...

I have a client with a server edition R11.1.2 and using the Workplace for Windows softphone R3.25. They have many users that are members of multiple hunt groups and they need the ability to identity which hunt group is being called because they answer and handle the call differently depending on...

Currently in the process of upgrading from 11.1.0.0 build 237 to 11.1.0.1 build 95. This is a server edition select, single virtual primary server and a IP500 expansion. According to the 11.1 upgrade documentation regarding the special 11.1 upgrade process- "11.1GA and Future Upgrades This is...

R9.1.10 IP500v2. Having an issue with Manager where changing a user's name, full name, or extension will not take. After changing one of the fields I click Ok, then click off to a different user then back to the user that I changed and the change didn't take and the user's name is back to what...

I have this happen to me recently on multiple different systems (all 9.1 server editions) where I export the full configuration to a CSV, edit the config in excel, import the CSV back in with Manager, then when I go to save the config I get an error that Manager has stopped working and it...

I have an IPO SE R9.1 going in. Physical primary server at the main location with a ip500 expansion. Physical secondary server at a second location also with a ip500 expansion. And then 5 other locations all with ip500 expansions. All up phones to register to the primary server. Customer wants...

I have an IPO SE R9.1 SP6 with 9608 sets. Whenever a user is in the call log or contact list and they lift their handset the phone automatically calls whichever user is highlighted. Does anyone know if there is any way at all to disable this feature? It is driving a customer of ours nuts. I...

I have an IPO R9.1 SP4 SE where all my IP500 expansion systems and secondary server show an error of "Invalid Centralized Voicemail Destination". On the voicemail tab of each expansion system the Voicemail Type is set to Centralized Voicemail and is grayed out and unchangeable as it should be...

I am working a Server Edition R9.1 with a 3rd party VM system. Access to the 3rd party VM is via a hunt group with some SIP extensions making the connection. I need to be able to have the Message key on a 9611 phone go to the 3rd party VM and not the VMPro. I have tried changing the "SET MSGNUM"...

I just wanted to let everyone know of a bug I believe to have discovered in Server Edition R9.1 SP1 where if a user attempts to initiate their mailbox and they enter in a voicemail password that does meet the minimum requirements it crashes the system and restarts the IP Office service on the...

So who wants to start a petition or something to get the old Manager help menu back?! The old help menu was so useful and full of great detailed information about every feature and now it is basically garbage and pretty much useless. I mean there is obviously still other places to get the info...

Hello, I have an IP Office Server Edition R9 SP4. I have a handful of users using the IP Office Softphone. The rest of the users have 9608 hardphones. Some users are using One X Portal. In the One X Portal under the system directory you can view the presence of any user, whether they are...

I have an IP Office server edition R9.0 SP4. 1 primary physical server and a IP500v2 expansion system. In the error list under solution I currently have an error "SysLog1 entries should have same destination IP address". Not quite sure what this is or how to clear it. In the web manager I do see...

I am installing One X Portal on a server where the primary C drive only has 10GB of free space but the disk is partitioned and I have 875GB on the D drive. I would like to install the One X on the D drive but there is no option while installing to do so. I am installing the latest R9 SP2, if I...

I have a customer with a 500v2 R8.1.65 and trying to install an AVPP unit with 3641 handsets. The handsets are currently responding with No Net Found/No APs. The Doc states: No Net Found/No APs This indicates one of the following: • No radio link. Action: Verify that the access point is...

2 new systems I have been working on recently both R8.1.65 I have noticed that some extensions are not showing in the extension list in SSA, has anyone else noticed this?

I had CCR installed on a server. Had to uninstall CCR and reinstall because the customer wanted to use a different instance of SQL then it was using. After reinstalling I was never prompted to create a admin account, the webclient brings me straight to the login page. I have tried logging in...

I have a IP500v2 R8.0.46 with a UC Module R8.0.9.3. On a daily basis the voicemail will suddenly fail. When a user calls the voicemail system, whether it is a internal user dialing *17 or a external caller reaching an auto attendant, the call appears to connect to the voicemail but the user does...

I have a user that has multiple voicemail boxes. They have their personal mailbox plus they are in charge of 2 hunt group mailboxes. They use the voicemail to email option and would like to know if there is a way to distinguish in the email, perhaps the subject line, which mailbox the voicemail...

IP500V2 6.1(20) I have a customer that wants a bridged appearance of ext 501 on ext 512 but does not want ext 512 to ring when 501 is called they just want a visual alert. I have 3 bridged appearance buttons programmed on ext512 action data all set to "no ring". Under 512's...