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  • Users: rhawkins74
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  1. rhawkins74

    SoTel SIP

    Does anyone have any experience setting up a SIP Trunk with SoTel? They are giving us a test line and wanted us to market to our customers, but I am unsure of setting up the trunk on a 500v2 r8
  2. rhawkins74

    SIP Trunking HELP!!!

    Hey everyone... Well here is my issue, I am in the process of setting up my first SIP trunks. This is a completely new area for me, and have to be honest I am lost. I definitely need some help on this, I don't even know where to start.
  3. rhawkins74

    Short codes remotely

    Hey everyone, quick question. I have a customer that is wanting to be able to call in and turn their forward unconditional on or off for their extension from an outside landline. I havent been able to figure out how to do this. they have a v2 R7 with embedded voicemail. Oh yeah, another thing...
  4. rhawkins74

    Strange Auto Attendant Problem

    I have an issue with one of our customers that I just can't seem to figure out? The system is an IPO 500v2 r7.0. embedded voice mail, they wanted an auto attendant that would pick up after a few rings. Set up a phantom user to forward unconditional to a shortcode, put that user in a hunt group...
  5. rhawkins74

    vpn remote phones

    Hey guys, quick question. We have been using the netgear 338 for quite awhile when setting up remote vpn phones. My question is, what vpn router does anyone know that actually works and is inexpensive.
  6. rhawkins74

    VPN Phones

    Hey guys, I am just wondering what phones everyone is using for remote vpn phones? Our customers have been using 5610's, but they are getting harder and harder to get a hold of. I just need to find out, which phones to start pushing in replacement of the 5610's. Of course we have customers that...
  7. rhawkins74

    9641G

    Anyone have this happen? We have a 9641 that came with our demo kit. I just got around to hooking everything up last night. everything was fine on all sets, but then when waking up this morning, the 9641G says "no ethernet"? I have it plugged into the WAN port on the control unit. It was...
  8. rhawkins74

    Voicemail Pro

    I have an issue, I just cant seem to figure out. I have a customer that runs two companies from the same system. The incoming call routes are separated into 2 different hunt groups. The problem is, all the calls that go into one of the hunt groups, go straight into voice mail. The other hunt...
  9. rhawkins74

    IPO500 V2 R6 and Netgear FVS318 v3

    Hey everyone, here is the situation. We are trying to set up a vpn remote phone, and we have used the settings on the netgear fvs318 that we have seen on these boards. When we enable the policy, every device connected in the ports of the vpn router lose internet. Also on the phone when it boots...

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