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We have an IP406 at what we would call our main site running 4.2(20) software, which is linked to a remote IP403 DS running software version 3.2(56) via a line of site link. The users on the remote IP Office dial out via the main site IP Office without issue. They can also dial internal users...

I have an IP406 DS 3.2(67) with Voicemail Lite 2.1(4). On occasion, the Voicemail Lite application will close on it's own accord, and has to manually restarted. Has anyone come across this before? Is there a software update available? Any assistance greatly appreciated. Thanks I often do...

Hi Guys, hope you can help me with a baffling problem... I have a customer with an IP500 v1 Control Unit. The customers IP Phones are on their own network connected to LAN 1. The customers data network, including voicemail PC, is connected to LAN2. Recently the WAN Port stopped working. The...

We have a customer who frequently cannot listen to new messages. A reboot of the Control Unit clears this, but is starting to happen on a regular basis. The Monitor trace shows the following; PRN: LVMAudioResponse::ChangeNode( ffd69500, 0) PRN: MessagePlayNode::Begin: called PRN...

I have a 64MB IP Small Office Voice Expansion Card which I need to default. Please can anybody help with this? Thanks in advance

We have an IP403 DS on version 3.2(57), which defaults it's config each time it is rebooted. The unit has been changed, we have upgraded the system, and retyped the config from scratch (in that order) and nothing appears to resolve the problem. Has anyone else come across this before?