Hello,
We get the folowwing error message when we connect a public folder with contacts to PIM:
Unified Communicator Advanced can not communicate with your pim. make sure your PIM is configured correctly.
Can somebody help me to solve this problem?
Kind regards.
Hello,
My second question.
When a second customer calls we get a notification that there's another caller in the que. This notification interrupts the conversation. Is there an option to change this setting?
Kind regards
Hello,
I'm new here and hope to find some great answers on my questions.
First question.
We have configured an ACD for the reception.
When a customer calls and the call can't be answered the voice annoucement plays BUT I would like to have a Beeptone between the voice annoucements. I already...
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