Hello,
Can you see on the MiCC in the logs what agent/ring group member has taken a specific call?
Is there a way to now what member is next in line in a cascade circular ring group?
Or is there a way to get the index?
Regards
Jo
Hi all,
Does anyone know how to setup Wireshark after you have checked the TCP/UDP traffic and enable Wireshark?
I have tried with the new version and version 1.7.1 from Wireshark.
Any help will be appreciated;
Joekske
Hi all,
I was wondering if it's possible to block your out going CLI so you call anonymous?
We have a MiVoice Business on Release level: 8.0 SP3 PR1
(I am hoping that it's an option in the class of service that I overlooked)
Cheers
Joekske
Hi all,
Is there a way to change the phonesets display from a script or is it possible to use a variable in the phonesets display?
This is what I want to do:
- check incomming CLID to a database and give back a name.
- use the name in the phonesets display so the agent can see the name.
thx...
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