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  • Users: hpsait
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  1. hpsait

    Jabra Stealth device not charging after Win 10 upgrade

    After upgrading our HP laptops to Win 10 Ent we can no longer charge our Skype for Business devices (Jabra Stealth) via USB port. Checked BIOS and Win 10 power settings, but still no luck getting this resolved. This was working using the same laptops with Win 7 Ent. Any ideas?
  2. hpsait

    Report for last user login on computers

    I need to create a custom report get all last user logins per computer for all sites. Can someone assist how to create this report. I;m familiar with the built-in reports, but not how to create a new report.
  3. hpsait

    Win 7 slow Welcome Screen at domain login

    I have done some research on this topic, but cannot find a solution to the problem. Checked DHCP server for errors Assigned static IP addresses Check event viewer for errors - See some DNS errors, but server team informed me that we dont have any DC/DNS server problems Changed the binding order...
  4. hpsait

    Lenovo G50 not recognising anything on USB 2 ports

    I'm having a problem with this notebook recognising anything on the USB 2 ports. Not even a keyboard or a mouse. Only USB 3 works on the USB 3 port. Removed devices from Device Manager, drivers, MS updates, BIOS etc. Any ideas why this is not working? Win 8.1 64bit is the OS.
  5. hpsait

    Network printers goes offline

    I have one domain user who is experiencing network printers to go offline several times a day. The only way to fix this is to restart the local print spooler service. Any ideas how to fix this? I have deleted and added the printers several times, but no luck.
  6. hpsait

    No drives available when installing Win 2012 OS

    I'm trying to install Win 2012 STD R2 on a new HP DL360e GEN 8 server, but I get no drive selection when trying to do a clean install using DVD. First tried installing from SCCM PXE boot, but had BIOS partition errors. Any ideas?
  7. hpsait

    Unable to view webcast using any browser

    Our domain users are unable to view webcast using IE, Firefox or Chrome. ISP confirms everything is in place, but users get cross domain, content blocked and certificate errors. Streaming provider says its a local browser problem. Any advice.
  8. hpsait

    Avaya 3645 not connecting to IP Office 500

    Testing new Cisco 3700 AP's, but phones not connecting to IP Office. No AVPP response - No GW response. Phones are connected to the AP's. Can ping the IP Office when connecting notebook to the AP's on the same IP range.
  9. hpsait

    Unable to connect Avaya 3645 phone to Cisco 3700 series AP

    We changed our AP's to Cisco 3700 series and I'm now unable to connect the phones using new SSID and passphrase. No Net Found No Aps error.
  10. hpsait

    Hyper-V DVD option greyed out

    I'm trying to install OS on newly created VM, but the DVD option is greyed out.
  11. hpsait

    Printers goes offline

    Several people have informed that their printers goes offline and then have to reboot to get it back online. I also experience this on our corporate network with several network printers. Any fix for this?
  12. hpsait

    How to move catalogs from server A to server B

    I need to move my catalogs from a server running BE 2012 to another server and uninstall BE 2012 as this server will only run the agent going forward. Before I can install the agent I need to uninstall BE 2012 manager so I need to make sure I have all the info. Is this just a case of stopping...
  13. hpsait

    Printing with Adobe Reader

    I'm having endless problems printing with Win 7 and Adobe Reader (any version) I have tried many things, but is still searching for a fix. This especially happens when printing to our A0-A1 printers. Error - "The document could not be printed" and then "There were no pages selected to print" I...
  14. hpsait

    Excel error: Cannot find table 0

    I have a user which gets Cannot find table 0 when opening most of his Excel sheets. I have tried MSO 2010 repair and an re-install.
  15. hpsait

    Who is adding data to the server?

    How can I check who is adding data to a file server on a daily basis. File Resource Manager is an option I think, but I haven't figured out to get this type report from there. Perhaps an automated report to email?
  16. hpsait

    Remote Desktop session terminates after 2 hours

    I have a user that remote desktop from a Win 7 to a Win 7 computer everyday, but her session gets terminated after 2 hours. I have checked her AD profile and local computer policy, but nothing is configured to terminate her RD session.
  17. hpsait

    Keyboard problem

    I have a keyboard problem with a HP 8570w notebook. Typing gives me weird results. Numlock gives me the letter 7 and every else is just not giving the required results. If I have triple check the settings in Win 7 and cannot find any settings that would cause the problem. Is this then hardware...
  18. hpsait

    Map network drive gets disconnected

    I have an external HDD connected to a Windows 2008 server which I share in a domain environment. I can map a drive successfully to that external hard drive, but it gets removed after reboot.
  19. hpsait

    Password reset

    Please advise how to get into Windows 8 if I have forgotten my password. Windows 8 came pre-installed and I have no recovery discs.
  20. hpsait

    DNS queries

    DHCP have the primary and secondary DNS server entries configured, but if the primary is down it does not query the secondary. We had to rebuild the server with the primary DNS and realised users cannot access any servers, webpages etc which means they could not query the secondary DNS.

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