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We have 2 IP500 expansions with local PRI licenses installed. Do I have to have those rehosted in PLDS to the WebLM on the primary, or will the upgrade inplace?

I've done a few Server Edition installs, but I all have just been a single Primary. I am doing one now with 3 IP500's with PRI's in each. My question is should I load the users that will use the PRI for there calls on the IP500's? Or do I just add the extensions for each site in the IP500...

System has 2 lines connected, They want only 2 phones to be able to dial out on the 2nd line. I can't seem to find a way of barring the other phone from using the 2nd line. The second question is they have a fax that they want to send out the 2nd line, I can't seem to get it to go out line 2...

Deploying one of these an trying to get it benched and patched. I need the default root password and I can't for the life of me remember what it is for VM deployments. Any help would be appreciated. Thank you,

Hello, I am following the documentation, I loaded Utility through SDM, next step is supposed to be load System Manager which the docs say is required in all 7.0 deployments however System Manger does no fit on a 8300, doesn't have enough ram or vCPU's even with the most minimal option selected...

I'm running IPO 9.1.4 have 6 lines connected to the ATA's. If I call into a conf bridge, when I get the prompt for the meeting room, it will randomly only receive some or none of the digits. I connected it to a POTs line and have 0 issues. I have done the Automatic balance matching on the Analog...

I am trying to route calls based on the number, 312xxxxxxx calls go to Lync, 609xxxxxxx calls go to Avaya SM. All of the calls regardless of anything I have tried will only try to go to Lync. I set up URI groups for both Server Flows isolating the specific traffic I want to go to each...

Hello all, Person I am working with has a Server Ed. with the Primary in Miami, and an ip500 in Lisbon with a VPN between the two sites. I need to upgrade them both but I am afraid that the VPN is going to crap out on me if I try the upgrade through the Solution Management webpage. Is there any...

I upgraded my lab from 9.1.4.3 which fixed the issue the last time around. Seems that 9.1.5 breaks it again, tried uninstalled and reinstalling the console application again, no luck. Anyone else run into this charming undocumented feature in 9.1.5? Thank you, Sean

Server Edition 9.1.4 If someone could point me in the right direction, never run into this error before. I checked all of the LAN1 settings and they are the defaults, I have an ATT sip trunk on the LAN1 also which is working fine, Thank you, Sean

Hello, I have a setup where there is a Server Edition, and an IP500v2 with PRI's They are all IP Phone and all of the users are built on the Server Ed. Whats the best practice for routing these calls, I looked through avayas doc's and there really isn't anything that talks about this. Any...

Hello, I am trying to route calls out of to an E1 connected to my 500v2 from a Server Edition. I have an ARS entry set on the primary for 011351N / N / Dial / 99901(the scn trunk to the 500v2) on the 500v2 I have a shortcode on the trunk for ? / . / Dial / 10(the E1 line number) I see the...

If you have an active call, and a second call comes in. That second call doesn't Twin to mobile. Never really tested it out before to know if it worked differently, I know on EC500 it will extend anything. Thanks

Trying to set up web voicemail on our VM pro, I have IIS installed but during the installation I throws an error that IIS Components are not installed. Can anyone tell me which components I need. The Avaya documentation only references server 2k3 & 2k8 Thank you,

I have a customer thats moving from an older CM to an IP Office w/ IPOCC currently he has everything broken down routing thru different vdn's but everything rings in to 1 skill. My question is can I do a similar set up in the IPOCC, that all of his topics ring into 1 agent group. I tried to...

Running into issues getting the phone talking to the firewall, Firewall admin provided me a cert in .pem format which I uploaded to the phone I have set everything up according the the 7 year old documentation available on devconnect...

I'm using the IPOCC configuration excel file that came with the software, but the Create Data Import button does not work, can click it, nothing happens. Anyone run into this? I'm guessing its an excel setting somewhere.

Current 3810 phones have started to flake out and need to find a replacement for them. Seems like the only thing avaya makes these days are IP wireless or IP dect. I Only have digital ports available and no IP licencing to work with. If anyone has recommendations on a handset I'd appreciate it.

I have 2 DL360's preloaded with 8.1 from Avaya. To bring them to 9.0.5 should I go thru the ignition process under 8.1 and upgrade from there. Or just boot off of a 9.0 disk and start from scratch? Thank you,

Ran into an issue where person says there is no audio when playing back there voicemail. They have a digital 8 w/ an analog trunk board. Do they also need a VCM card to support voicemails? Thank you,