Search results for query: *

[ponder]i have a holiday script and Doc with the dates and i have an "everyday" script (attached) that i use that has a week and tod schedule included. How/where do i add the holiday schedule into that script and "variable" how does the system know what the date is? If someone could upload a...

I want to just display my name when i call another Cisco phone on our system, i do not want my extension to display. I only have my name listed on "display (caller ID) and ASCII Display and even tried to remove my name compleatly from the line altogether but it still displays the line extension...

System Version: 8.7.1.10000-17 what is the call flow? I am tring to understand how this works, we have several "outreach" clinics and they are not giving the PSAP the correct call back number. Here is my understanding of the flow. A 911 call is made, UCM routes that call to the CER/e911 system...

We are getting ready to upgrade our UCM to 8.5.[2thumbsup] We are currently using Sipera with Zoom recording. Apperently Sipera will not play well with the upgrade, we are considering moving to "ASA anyconnect" but may not be able to record the calls. We need a solution for our remote/home users...

We are sending messages to the 7925 phones with Emergin Orchestrator Version 8.0.1.14. We have about 400 7925 phones, every now and again one or two of the phones will not alert/ring when a text message is sent to it. (that is to say that piticular phone will never alert/ring when it receives a...

If i change the CFA destination overide- location = system/service parameter config/clusterwide parameters(feature-hold reversion)/cfa destination overide, from false to true, will it reboot/restart the server? UCM System version: 7.1.3.32900-4 I want to be able to forward a phone and have the...

I have a line/extension, on a couple of phones, forward no anwser/busy to an announcement in Unity (Cisco Unity Connection version: 7.0.2.10000-38). The call forwards but it just goes to the "generic" unity greeting instead of the announcement I have set up. If I set up the extension as a...

Where can i find the "list.xml" files to view? I can see the list.xml file name in the UCM OS admin, but is there a way to "view" the files in the list? The directory listed is "dektops/640x480x24", is this on the server ? I want to take one of the PNG files that is already there and make a...

cisco uCM 7.0 I have a UCCX que set up but when you dial the "trigger" instead of getting a "ringback" you hear our MOH. I have uploaded a "ring" tone to our MOH audio source files and changed the CTI route point/trigger for the network hold to this "ring" tone but i still get the MOH recording...

I have set up two different messages in the MOH file management, 1 for internal(calls from phone to phone within the facility) and 1 for external messages (calls from outside the facility). I can only get one message to play for both types of calls that get placed on hold. Can someone help, I...