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  • Users: maddog1970
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  1. maddog1970

    More than 2 different announcements in Hunt Groups

    Is there anyway of having more than 2 announcements in hunt groups? For example; Announcement 1 Distribute for 20 secs Announcement 2 Distribute for 20 secs Announcement 3 Distribute for 20 secs Announcement 4 Distribute for 20 secs Announcement 5 Distribute for 20 secs Go back to announcement...
  2. maddog1970

    Maximum number of agents for Skillset

    I have a couple of skill-sets configured in the BCM450 R1. I also have 18 agents configured. The bizarre thing is that only agents 1 thru 10 can log into any skill-set. 11 thru 18 cannot. I have all the agents (1 thru 18) assigned to the skill-set as well. Has anyone seen this?

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