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  • Users: cshneider
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  1. cshneider

    AA Transfer Directly To Voicemail Box

    Is there a way to have the AA transfer directly to a specific mailbox? I have an ACS R8 with the VM small card. I tried setting up a selector code but I can only figure out how to transfer to an extension not directly to the voicemail. Right now I have it set up to press 5 and be transferred to...
  2. cshneider

    Need Basic Help Setting Up Call Groups ACS R8

    I just installed a new R8 to upgrade from my R6. I thought I was fairly good with the programming but I just can't figure out how to get call/hunt groups configured. I have five outside lines and extensions 10-16 should have access to all of them. However, I only want extensions 11,13 and 14 to...

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