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We have noticed that on all Essential edition 500v2 systems on 12 and now 12.1 we are unable to access Auto Attendants from web manager. Would anyone else be able to confirm this issue does or does not exist on 12 or 12.1 500v2 systems . Avaya support has been unable to replicate it but I have...

R12 is now available for download on PLDS. ----------------------------------- Business Phone Systems in Canada ACSS,AIPS

Hello Everyone, I have a site with a BCM 450 on R6 software, they had some power issues and we can no longer log in using Element Manager.( I have confirmed Element Manager works by logging into another BCM) We can login to the web page or through the serial port so we know the network...

10.1 is out, let the version confusion begin. (no upgrade license required to go from 10.0 to 10.1) http://www.atcomsystems.ca ACSS,AIPS

Just an FYI, if you install a 9.1.1 with a UC module (V1 not sure about V2) if the system is powered down it may change the voicemail type from Voicemail Pro on UC Module to just Voicemail Lite/Pro which breaks the link. I think this is due to the fact that th module takes much longer to boot on...

I have been working on getting Scopia to work on our in house demo system and have the XT5000 connected and the desktop server shows connected. However when we try to initiate a call from a mobile or PC it disconnects. You can make a call from the XT5000 to a phone but cannot get the mobile or...

Hello Everyone, I am having an issue with popping noises on both internal and external calls. It seems to come and go and I have not been able to nail down the cause. I have changed both TCM cards and cant get rid of it. The system is an IP Office 500v2 8.0(18)Essential, it has 2x tcm 8 cards...