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Hello Gents, System is MiVB 8.0SP3 PR1. All users with voicemail box. And all of them have their own DDI numbers, so they don't need auto attendant. Does anyone know if we can disable "Dial by Extension" in the menu? It is introduced in 8.0 but I can't find a way to disable it. The reason is...

Gents, We have 4 x MCD 4.2 controllers(System 1,2,3,4) formed a cluster. Clustered hotdesk enabled. System 1 and System 2 is a resilient pair. I'd like most of forms (like COS, FAC, etc.)to be shared between System 1 and System 2. But ONLY shared Tel dir. to System 3 and System 4. Do you...

Hi,I have a 3300Mxe version MCD4.1 with 2 embedded digital link. My country selection is NA. I would like to use the Mxe as gateway. Connecting a T1 to PSTN and E1 to another phone system. However, that phone system is only support alaw and my ISDN Trunk should be in ulaw. In my understanding...

Hi all, I'm looking for a solution to keep group alive. I'll have a 3300MXe MCD 4.2 setup with around 30 Ring groups and each ring group have around 6 members. The ring group type is all ring. All ring group members are hot desk extension. Now I'm facing a problem that if all extensions logged...

We have SX2000 Light phone system and I got a request to test the System Fail Transfer Unit. I don't have experience to test it. I found in a manual and I've got the pin assignment of this unit. And then checked the cabling is correct. So, how can I test the SFT unit is working properly? Do I...

I have a Cxi controller version MCD4.1. And I'm playing around HTML tool kit 2.1. I uploaded some of duplicated html files to the system. The developer guide indicated that I should delete it via ftp. But it did not mention the exact location. Does anyone know the location for those uploaded...

I have two 3300 controller version MCD4.1 SP2 and running as resilient. I programmed an ext. A in controller A and setup controller B as its second element. Now I powered down the controller A. Since the remote directory form cannot be modified in MCD4.1. Would it be possible to delete ext. A...