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  • Users: Toolhead2
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  1. Toolhead2

    Wont allow messages

    We have a Callpilot 100. Version 1.5.32.01. We have a mail box that is virtual. 1644. The local admin person has gone in and set up the greeting. However the box still says its un, initialized when called. Any ideas ?
  2. Toolhead2

    4610 BOOT UP

    We are on an S8700 server. An existing phone that just had the ext changed , is sitting at "FINDING ROUTER" then tries to boot up but never does successfully. Any ideas as to why? And what can be done to get it to the login screen ?
  3. Toolhead2

    Calls not ringing

    I have an issue with ringing this time around. Again on a S8700, G700. x7925 has bridge appearance of x7926. x7926 is an existing 4610 set. x7926 is Btn 2 on the x7925, below x7929, which is Btn 1
  4. Toolhead2

    STRAIGHT TO VOICEMAIL

    We are running a S8700. The issue is this , a phantom set programed as a 6408D with x7929 goes straight to voicemail when called. Even though it has been programed as call appearances on two existing 4610's. x7925, and x7874. Any ideas as to why it never rings these sets?
  5. Toolhead2

    Out bound caller ID

    Is there anything on a sub ICS that controls outbound DID or what the called party sees . I have a system that has shown in example. 212-xxx-1234. Now all out bound calls show 646-xxx- 4567. Yes we have 646 numbers but none are programmed .
  6. Toolhead2

    RE ENABLE PR I ?

    I found a 0x32 in our basement, with a PRI card installed. No one knows where it came from. My question is, it looks like its been powered down for at least a year or two. Do i need to reenable the PRI with codes ?
  7. Toolhead2

    REPAIR SHOP

    We have just replaced a bad Call Pilot 150 . But want to know if there are any places we can send the bad to be repaired . And keep that one for stock. Any clues gentlemen ?
  8. Toolhead2

    NO PHYSICAL PHONE, CALL FORWARD TO CELL

    How would i set up a DID to forward off premise to a cell number ? There will be no physical set for about a month.
  9. Toolhead2

    FORWARDING TO CELL

    I have a situation, our old vendor set up remote call forwarding for some DID's to our Estate agents cell phones. I can't find how they did it as it looks like they didn't use Forward no answer , dest code then phone number. Any clues ??
  10. Toolhead2

    MWI CLEAR OR NOT

    When i type in clear amw all xxxx. The system responds with Invalid Entry 'clear'. Does this mean the light is out ? The user is telling me different.
  11. Toolhead2

    TWO TO ONE

    Can we have two voicemail boxes on one set. And can both have Msg indicator or just one ?
  12. Toolhead2

    INTUITY AUDIX REPLACEMENT

    Hello We have a Definity G3 Release 10, in a Pro logix cabinet, using a Intuity Audix in skin voicemail. That voicemail is now failing. It delivers a sizzling sound on all recorded messeges including greetings. What will be involved in replacing it?
  13. Toolhead2

    TOSHIBA STRAT CIX

    Anyone familiar with Toshiba Network Emanager? Im new to the toshiba world. Nortel for 20 yrs, Avaya for 4 yrs.
  14. Toolhead2

    STATIC ON VOICEMAIL

    I have users complaining of static on voicemail recordings. I think the voicemail system is about to give up the ghost. Its an Audix. Has anyone experienced this before ?
  15. Toolhead2

    302D REPLACE

    Are there any tricky parts to simply replacing a 302D cap ?
  16. Toolhead2

    FROM SCRATCH

    Does anyone know where i can purchase the software to remotely program Norstar's? We have 17 sites that i need to get on top of. Not looking to cut corners. I want to do this right.
  17. Toolhead2

    GETTING THEM ON THE NETWORK

    My company has 16 satelite locations with Nortel compact ICS's They want to for admin reasons , put them on or lan/wan. Can this be done ? With access to all of them , and full admin ?
  18. Toolhead2

    ACD FREAKING OUT

    Our CCMA server just went down. As a result our 4 operator stations are logging themselves on and off by themselves. Has anyone ever seen this ? And what can be done ?
  19. Toolhead2

    UPGRADE PUSH

    My Department heads basically put it like this. "Talk us into an upgrade" So..Here are the facts. We are a Hospital running a Nortel Option 81. VERSION 3621 RELEASE 4 ISSUE 50 W + IDLE_SET_DISPLAY NORTEL We have roughly 20 to 30 bad ports mostly digital. The switch needs multiple software...
  20. Toolhead2

    BAD PORTS

    Has anyone experienced any major problems after there MCK remotes and Gateways have been in after about 5 or 6 years. No firmware up grades. We have begun to see bad ports popping up.

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