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Hi Anyone with same issue - and possible solution? This means, Users with MacOS will have Outage tomorrow This is Avaya Workplace for MacOS 3.38

Did someone successfully upgrade to 12.0 and is still able to access old recordings? I did upgrade a customer system from 11.1.3.0 to 11.1.3.1 and then to 12.0. All looked good. But we did not notice, new recordings are OK, but the old ones are no more listed in MM. In fact, MM started a new...

Hi There are two threads https://www.tek-tips.com/viewthread.cfm?qid=1829229 https://www.tek-tips.com/viewthread.cfm?qid=1821556 about DST setting as the list ends in October 2023, not having info about 2024 and later. BFG9K, sizbut, Westi and others did provide hints how to solve the...

Hi Just installed TAPI on a Windows Server. Tested in First Party mode with Windows dialer.exe. All OK. Then switched to 3rd Party and entered the system password. Dialer doesn't show any errors but the dialog to select the line is just grayed out with nothing in the dropdown to select...

Release 3.24 In addition to bug fixes, the following new features are provided with the 3.24 release: • Policy to reset application on user sign-out. • Microphone Energy Meter. • Disable conference chat when it is disabled on server. • Support of 46xxspecials file for Workplace Client

After upgrading to 11.1 FP2 and installation of Log4j patches, customer reports issues with voice quality. It's a Server Edition. No SBC, just native Avaya remote workers. (Workplace Windows) They did not have such problems before, and we did not change the config, just update. They say, it's...

I know, it can work OK, as I have customer systems upgraded to 11.1.1.1 and VMP is still OK. But my Lab systems won't work. PRI and SEC with 11.0.4.6 and centralized voicemail. All perfect, also with fallback. Upgrade to 11.1.1.1 as usual. Now, voicemail is not working anymore. In WebManager...

If a user is registered as remote worker with Workplace on iPhone, he is listed as a registered SIP extension in SSA. As soon as the App is sent to sleep mode, he is not listed anymore. How can we tell if there are users ready to take a call - in this case after a Push notification?

How do you setup to have Workplace as a SIP Phone and at the same time use Mobile Twinning for incoming and outgoing calls? For incoming, its clear we need the mobile number in users Mobility setting in Manager. Then he has the option to toggle Twinning within Workplace. However, this does not...

From Avaya We have seen few issues in FP1 and hence has been removed from support site. PSN will be released ASAP. No joke...

We can install Avaya Workplace using MSIEXEC, i.e. something like: msiexec.exe /q /l* c:\log\Workplace_inst.log /i “c:\source\Avaya Workplace Setup 3.15.0.64.17.msi" IMPROVIDER=1 NOQOS=0 AUTOCONFIG="URL of config file" Can someone please explain the meaning of NOQOS? I mean, we do want QoS...

Anyone using Mobile Twinning (EC500) with Avaya Workplace? I.e. Workplace is not used as SIP phone, but just as a dialer app? In version 3.15.1 on iPhone (I have no other phone here to test) the menu for EC500 options is gone. But calling a number still works. Is this a known problem? Maybe...

A user with IP phone in the office (908G), configured with 2 Call Appearance and reserve last CA enabled. If he is busy with one call, voicemail will answer for a second call. This is what we had so far. Now, we implement Avaya Workplace for them. They use the mobilephone client for home office...

Did you allready install a ServerEdition with ABE_11_0_4000_74_OVF10.ova Using WebManager, I can't get out of the wizard. It goes directly into Offline-Mode and then to the 'VoIP' tile, skipping 'System'. Even If I change something to be able to save and reboot, it is coming back with the same...

Hi One-X drives me crazy. We have one installation with IP500v2, AppServer and the preferred mobile client. This is for 9.1 All is fine, except the VoIP mode for the mobile. If the mobile is connected via WLAN at the customers LAN side, VoIP registers to the external public IP address. The...

Hi there The new AVAYA Communicator for IP Office Release 9.1 is working nice. However, we always need to enter username and password. This means people want something simple like 1234, which is a conflict with the aim for stronger passwords. Any idea how to make Communicator remember login...

Hi I just like to hear if one of you had the chance to play around with some IP-DECT Gateway. My question is about which radios will work with which IP-DECT Gateway. The point is, there is such a gateway and corresponding digital (4-wire) radios from AVAYA. As you know, they are the same like...

One-X Portal 8.0.103 which is part of the 8.0 Q1 Service Release does work with Internet Explorer 9. They have upgraded to a newer Google Web Toolkit which brings better support for IE 9. But AVAYA did not mention that in the Techbulletin. Now, the reason could be, they just forgot it. Or it...

Does it work? We have One-X Portal installed in the subnet for servers and the clients are in the subnet for clients. Traffic is handled by the firewall. But just routing, not blocking anything. The client cannot connect, just stays on 'connecting...'

Are there same known compatibility problems ? :) A customer changed from IP-DECT and 3711 Handsets to the new IP-RBS R4 and still the same 3711 handsets. They report problems, I would say 'no handover' possible. But from the docs it should been supported. I have not been on site to see it...