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  • Users: issdar
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  1. issdar

    CS1000E RLS 7.0 Backups

    Hello, Can anyone provide clarification on the information that is being backed up with various methods used. The system is CS1000 release 7.0 element manager. Steps being taken for backups: Navigate to EM > Tools > Backup and Restore > Call Server > Backup ; I assume this is the same...
  2. issdar

    CS1000 caller ID not being sent outbound local trunks

    Hello all, It has been like pulling teeth working with TELCO. The problem we have is when calling one 1800 number in specific I get a fast busy right away and they call doesnt connect. I was told by the long haul carrier Verizon that the SS7 is rejecting the call because no call presentation...
  3. issdar

    Nostar not forwarding to voicemail

    Hello all I am having an issue with a Norstar system that is hooked up to its own callpilot. Call for some reason are not being forwarded to voicemail after default number of rings, just keeps ringing and ringing. I readded the mailbox froms scratch didn't help. I am not to familiar with norstar...
  4. issdar

    Remote carrier superloop getting disabled

    I have a remote carrier superloop that is getting disabled every couple weeks or so. I had AT&T perform test on the T1 lines found no errors, having them perform intrusive test today. Also recieving the CRI3122 EXTERNAL ALARM CLEAR/SET error. Any further troubleshooting I can test on the XPEC?

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