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In R9.1, does anyone have the engineering string to enable Remote-Party-ID on a SIP trunk? We're networking an IPO to an UCx and needed to add the above to get proper caller ID, but on the IPO side we haven't been successful in getting the IPO to include this info so that site to site callers...

Has anyone run into an issue where group membership enable/disable can't be toggled? We're working on a 2 site SCN system with the HG's at the primary location (have tried at both and get the same result). Members at the remote location can not toggle their HG membership; and, we can not...

Has anyone noticed that sometimes you'll get nested directories in the Linux builds of VM Pro? I've seen it on a few server editions - the Names, Accounts and Greetings folders get replicated and added within their parent folder as if a recursive process doesn't complete properly. Has anyone...

Ran into an interesting issue while integrating with a legacy TDM Dialer. Dialer connects to an IP500v2 R9.0.5 via PRI using QSIG A and then places calls out to the PSTN via SIP trunking. If the dialer experiences 60 seconds of ringing, it looks as the call being made on a bad trunk and flags...

Has anyone else noticed this week a lot of sites getting delayed VM delivery? The only correlation we have is that DST happened Saturday. The symptoms we're seeing is that a VM is left, then a few hours later it arrives in the users inbox with the proper time stamp of when it was left - and it...

Just ran into this the other day going from 8.1 (79) to R9 SP2 - 9.0.2 (845) and wondering if anyone has a ticket going with Avaya yet (or perhaps a solution/workaround). Unified messaging was working fine via Exchange 2010 running a W2k8r2. The VM Pro upgrade spit out a few errors the first...

Has anyone had a chance to play with this on SE? At 8.1 (69) {v8.1.98-5.el6} w/ a valid TTS Pro License. System is set to US English, and TTSEnglish is showing up to date in Updates->Services (7.0.25-2). Error I keep getting is "Warning, your license is not valid for this computer." Service...

Has anyone tried doing a backup on the UC and then restoring it to a Win7 VMP Server? We have a few large 120 user installations where we're going to be replacing the UC module, but I'm trying to make sure we have a solid backup plan in case we need to migrate them to a Win platform. I've been...

I saw an earlier post on this, but haven't gotten it to work properly yet. At currently available releases of R8.1, One-X UC Module, VM Pro - WinXP Not using VM Pro on the UC Module because of how we do recordings for our customers - recordings need to be accessible via a shared network drive...

It amazes me that we we can set up one site with VPN phones in about 30 minutes, then you run across sites that take hours of tweaking, head scratching, and pure frustration... With that said, we've been trying to get a remote phone up and running for the past few days. The VPN tunnel builds...

Here's an issue that came up, and we've since been able to find a resolution; however, if anyone has dealt with this before and has an alternative solution, we're all ears! System: R7.0(12) Essential Trunks: 56 Centrex trunks. 5 digit dialing within the university, dial 9 to dial external...

I’m sure this has come up before, but couldn’t find any similar posts - we’re trying to set up VMPro to function similar to our old VM system. What we’d like to create is for our oncall emergency system. When a customer calls into our emergency mailbox/campaign, we’d like the system to call...

We recently swapped out our systems from a Samsung OfficeServ 7100 to an IP Office running 7.0(12). We've adjusted our router to forward traffic from 5060 as well as the ports set on the RTP fields the VOIP tab. Our trunks register via Static IP, and that hasn't changed. I've followed the...