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We are no longer using CAMA trunks apparently. Our E911 no longer works. I am not sure how this happened but the resort I work at switched carriers about two and a half years ago. Long story short is we are trying to get the E911 working. All outgoing calls are masked with the main number. When...

I have a Univerge IPX 2400 switch. It has an SPX-1000 card installed and that is used to communicate with the property management system. The communication is handled through a serial interface. All of a sudden there is no communication. We cannot get anything from the switch at all and the card...

I am trying to forward our reservations department hotline to an outside call service after hours. I know how to forward it in the phone switch but how do I overcome the line's needing an authorization code? The service we forward to is long distance. When the system forwards the line we just...

I am trying to capture the 911 calls and display the information to a screen instead of printing it on a printer. Isn't there a way to do this?

I have Arcserve 12.5 backing up Exchange 2007. It fails to backup mailboxes. I noticed the ones it was failing on have been deleted. How do I tell Arcserve not to back those up? Why is the software trying to backup mailboxes that I delete months ago?

I am running Arcserve r12.5 (Build 5854). When I open the restore tree it has two choices for my Exchange server. There is the one that is presently backed up and an identical reference in the list that was backed up last year. I cannot merge them as the media doesn't exist any longer. How can I...