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IP500 v9.1.1200.212. 3 site SCN. Centralised Voicemail Pro. Module on VM pro routes calls to incoming announcement then transfer to Main incoming Hunt Group which has call queuing and position in queue announcements. All works ok. Third party Call Management software now installed (TIM Plus)...

IP500 v9.1. Installed Application Server on Linux PC. Clients getting CA Certificate warning on PC’s every time One-X Portal Call Assistant is opened. During Application server install selected generate new certificate and downloaded the certificate ready to import to client browser. On...

Hi Old Rel3 Compact Plus with 8 analogue lines. Works fine on extensions with 8 line keys. But on basic extensions or in fact any extension that dials 9 for an outside line, it only picks up line 1. If line 1 is busy then 'No lines available' is displayed. It does not step over to a free line...

We have a system with 3 SIP trunks. Recently added the third trunk for a separate company working on the same system. Two of them are from the same provider. Only one of the trunks will work from the same provider. Each trunk works ok individually if we delete the other. (the third trunk from...

Is an in line PSU required to power the EU24 when connected to a 5420 DS on IP500 v4.2. If so is it a normal POE in line PSU? Also is a specific/special cable required to connect the EU24 to the 5420? Thanks in advance

We require to route a specific incoming caller to a specific destination. We have done this easily on an IP Office but now require to do the same on an 'Argent Office' 2.6(65) The programming looks the same as the IP Office but simply does not work?? Incoming call from the programmed CLI still...

Norstar Compact Plus connected to 4 analogue Lines. Recently changed the system due to water damage. Rel 2.0 Previous system was okay. Lines 3 & 4 (on different numbers are ok) Lines 1 & 2 (auxiliary working) when you press the line key and quickly hit a digit dial tone stays there. You can...