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My client recently converted to SIP trunks. Now the Polycom is unable to place outbound calls. I opened a ticket with Mitel but was wondering if anyone has had this issue.

Has anyone networked an AX controller to an HX-5000. I have a point-to-point E-1 PRI between the controllers. I can call from the AX to the HX but not from the HX to the AX. I have it working with T-1 PRI but I need the other 7 channels for blocking purposes.

Has anyone converted the Audiotex recordings from an Inter-Tel Enterprise Messenger. I am wanting o convert the recordings and then upload to the NuPoint that we are converting to. Thank you in advance.

I have an HX-5000 running version 6.0.11.92. The trunks are PRI configured with NI2 protocol. This system is in a county courthouse which houses the sherrif's office as well. The Sherrif is wanting to be able to disable outbound caller ID on a call by call basis. I have done this on the 3300...

I have a copy of the configuration tool on my old laptop. I haven't used it for a few years and can't for the life of me remember how to login to it. I thought it was https://xxx.xxx.xxx.xxx:8080. Also i thought reading somewhere that the 3300 should be pre MCD 4.0 for the conversion to go...

MCD 4.2 MXeIII Controller Native Vlan = 13 Voice VLan ID = 950 No DHCP server on native Vlan. DHCP server is configured on the MXeIII. Statically assign the VLan ID into the set. The set receives an address from the controller but once it sees the VLan ID from the controller it will reboot...

I have a client that is asking to integrate to a Shoretel via SIP. I know it is not supported by Mitel but was wondering if anyone has done so?

Clustered MCD network all running MCD 4.2 SP2 PR1. MAS 3.0 NuPoint build 14.2.1.21.01 I have 3 users that voice mail is calling their ext. intermittently. All users have the same FCos, GCos, LCos as all other users. I have looked at everything and can not see any difference for these three...

sx-200 ICP 5.0.1.11 / Embedded VoiceMail I know this is an easy one but still i am having an issue. I have a user who wants to use personal contacts to reach his cell phone. I set this up on the 3300 with no issues but am having a problem with the 200 ICP. After choosing option 2 the call will...

I have a call center using a SX-200 EL. What they are wanting is a recording to come on after X amount of time that will give an option to dial X to leave a message. We are currently using Viking DVA's for our RAD's. I checked with them and they do not offer a DVA that will detect DTMF and...

Has anyone turned up SIP trunks to a Nortel CS-1500. 3300 running MCD 4.1.

I have a customer that changes their on-call person weekly. Currently they manually update the system speed call to reflect the proper cell phone number. Does anyone know of a program that could automate this change?