Search results for query: *

Hi, I'm having some issues with a handful of switches that ridgeline cant discover. They always fail at the same stage, "Inventory Data Collection Failed" Can't find out troubleshooting notes on the error message either. Short of restarting the switches in question, I've tried restarting the...

Hi, I'm trying to use a CIDR address for a range of Radius clients within NPS. The clients are switches. I'm running the correct OS, Windows 2008 Enterprise. It just doesn't seem to work. I'm using 192.168.64.0/24 as my range. My switch IP is 192.168.64.82. As soon as I change the client and...

Hi, Looking for some advice. Had an issue with one of our Mitel 300 MXe controllers. Took ages (about 12 minutes) to boot up after a power failure. Everything seems to be working correctly however there is a major alarm present. MSP430 Failure. Is someone able to tell me exactly what this...

Hi, I'm trying to setup NPS so that my network infrastructure authenticates with it. I want NPS to use local authentication. I found a way to do this located here; http://technet.microsoft.com/en-us/library/cc771364(v=ws.10).aspx When testing this, authentication fails. Having checked the...

Hi All, As the subject suggests, how would I go about using an analogue fax machine, and assigning it a VoIP extension? I assume it will be SIP? How would I physically attach it via IP etc? Or would it need to be directly connected to the controller somehow? and in that scenario how would a...

Hi All, Recently installed ridgeline clean install but the server service refuses to start. "Windows could not start Ridgeline 3.1 server service on "computername" Error 1067: the process terminated unexpectedly. Anyone come across this? This is a clean server build, 2008 R2 64 bit. Running...

Am I right in saying sFlow version 5 does not support egress traffic? We're using solarwinds to monitor our extreme networks infrastructure but the software does not monitor egress traffic. I'm also a little confused by netflow and sflow and the difference. Any info on this subject is most...

Hi There, I've set up an "Information" voicemail box for a personal ring group. After the message is played to the caller, the system gives the caller the option to dial 0 to ring the operator. Can this be changed so that rather than the option heard for the operator, the call is ended after...

Mitel 3300, Release 4.1 SP2, Software Load 10.1.2.16 Experiencing an issue with a particular extension number, the extension is part of an ACD Group. When logged in, extension can receive calls but you cant pick the call up, continues to ring when receiver is lifted. When trying to make a call...

Hi, Am using the embedded voicemail feature on a Mitel 3300 ICP and I'd like to know if you can export voicemail messages from a users mailbox? If so how? Thanks Ian

Have a 3300 and a 6160 IQ Server for Call centre. Logging into the 6160 you can view under log viewer the calls received but it only gives the last few hours or so, can this be increased? or does it do it on the amount of calls in a certain period?

Have started to upgrade our site of 100 odd XOS switches from 12.3.3.6 to 12.5.4.5 This seems to be fine however it wont load the ssh modules for 12.5.4.5. For every switch I load the inactive partition with the OS and then ssh module for that version and reboot. it seems on most of them that...

Hello. Can anyone help please? How do I find out the flow control port buffer size for a x450e-24p? Thanks

Hi There, Interested to know if anyone has any experience running NLB on extreme switches (XOS). Really stumped as to how this should work in Multicast Mode. Can anyone help? I can provide info on request Thanks

Hi, I have a problem with a Mitel IQ System. It doesnt report the correct wait time. Whatever the time it always reports "Your expected wait time is 0 seconds". Am running Mitel IQ Version 5.7.07300.1 with a 3300ICP with MCD Version 4.1 SP2 and Software load 10.1.2.16. Havent made any recent...

Anyone know the CLI command to wipe the configuration of a Sentriant NG Appliance? We've barely used it and are now passing it on to a supplier but I would like to erase the configuration beforehand. I dont have the software installed so I need the command if possible please Thanks Ian

Having an issue with our Servicedesk setup. Running a Mitel 3300 MXe Controller with software load 10.0.2.8 Release Level 4.0 SP2 and Mitel Contact Centre with Intelligent Queue. We have 5 ACD Agents using Mitel 5224 handsets. They are also using Plantronics CS70N Headsets. We are...