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Hello all. I have an ip office 500 v1 running 4.0.20 sftwr.I made a few changed to programming the other day and the system never came up after the reboot. i went onsite to see what was happening and i see that the back lights CPU & CF were both flashing red. the system would not respond to any...

hello again, i have a client (doctors office) that has a 500v2 with embedded mail, 16 chnl pri. they desire to have calls come in during the daytime and the AA answers 1 ring. at any time during the day they want to hit a button(hg-oos) and have all calls to answering service. they have 3 time...

Hello all. i have a customer with an ip-office 7.x.x. 25 ip phones, 16 channel pri. call flo = main number to ring group 200 then go to the aa. at night calls go to group 250 night service. 1 member in NS = 199 199 set t5o forward all calls to external number *601 shortcode *601 = 1708xxxxxxx...

Hello all. I have an avaya ip office 8.0.42. i would like to have a worker or two take a telephone home and be able to answer and make calls. How do i do this? Will the new 1616-i phone work? I have a dynamic ip at present time. I have licensing for 5 -avaya ip, 5 non -avaya ip, telecomuter...

Hello all, subject tell the story. last evening the system rebooted and now displays 00:00 8/25/97 as the current time and date. I have gone and changed the time server settings to different ip,'s reboot and same. i have set at 0.0.0.0 and mANUALLY CHANGE IT, it does not change. it's a 406v2 at...

Hello all, i have a facility that i just installed an ip office 500v2 r.7.0.32. ip 10.0.30.93. handsets have serious noise/over modulation on them. Was advised to upgrade to 7.0.36 manager is at 9.0.36 set laptop to 10.0.30.1 run manager............. can not find the ip office. scope is...

saw a previous thread, saw no answer though. Whats the fix.... ip 500v2 ver 6.1 8- 1616 sets 5 with bm32 firmware is what comes with 6.1 and 7.0. 1616 phone BM32 doesnt work after a system reboot. thanks ron

Is it possible to dial a user defined variable? i use vmpro to set the user var "oncall" can i set a short code and dial the var "oncall" thanks ron k

When programming phone it seems that you can assign name instead of a number, however when using ddns name it seems the phone has no dns available. can this be assigned? thanks rmk

Hello all, I need to know what the router setting would be for the vpn remote phone? I am aware of the tip # 184. I have spoken with support and they are stuck. vpn sets up phone sits at discover (ip of ip ofice) all routes are set up correctly. Support seams to think the router is not...

Hello all! I have a new vpn telephone install and the 5610 hangs @ discover 172.16.1.125 which is the ip address of the IP office. using a Netgear 338 per tektip # 184. Vpn sets up right away & tunnel established. I can ping from the office side to the remote phone. my internal network has the...

Hello all, I have a customer that has a netopia 3347 adsl router and i need to have a vpn remote phone connect to it. Any Help?? Ideas?? Thanks rmk P.S. main office has static ip.

Hello all! I have a customer with a new PRI and 10 channels in. He also has 3 digit dialing 110 thru 160. His new did range is 3040 thru 3063. Can i take the 30xx number in delete the 30 add a 1 and have it route to 1xx when i work with the incoming routing table which end deletes the...