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  • Users: SyedM
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  1. SyedM

    IP Office R8 Phone Manager Soft Phone unable to discover IPOffice on WAN

    Hello Everyone, We have a IPoffice R8 on dmz with SIP trunks and couple of IP and SIP endpoints. All devices are working fine except when we try to connect PHone Manager IP SoftPhone it dosen't discover; and there is no trace on Monitor. Need Help
  2. SyedM

    BCM50 R6 Public SIP Trunk no DTMF on Incoming and fast busy on outgoing

    Hello All. SIP trunk on BCM50 R6 configured as IP authentication. - RFC2833 set to 120 - RTP set to non signalling port set to 5060 - Public Sip Account Remote SIP domain assigned. - Dial plan set to public and "8" is assigned to BlocA - BCM is set to DMZ on service provider router
  3. SyedM

    IPOffice R8 DTMF does not get recognized by embedded vm

    IPOffice R8(43) with SIP Trunks. Incoming calls directed to AA. No extension or Dial by name entry get recognized.
  4. SyedM

    Avaya IPoffice R8(43) incoming call drops after 60sec.

    Hello All. I have this IPO R8(43) with SIP Trunks using IP authentication. Incoming calls drops after 60sec. and gives fast busy on incoming calls when system is idle for more than 2 mins. Out going is fine. Under System Status it shows trunks as idle. there has to be a timeout tab somewhere...
  5. SyedM

    BCM50 6.0 RCC Install Verification Utility fails at Report Service

    This issue has been going for weeks, and we have tried all possible scenario including reinstalling the operating system and installed the application from scratch. RCC utility fails at: Reports Folder not found could not connect to server...
  6. SyedM

    BCM450 unable to get the directory listing to work on network

    i have to two bcm 6.0 network together, and able to dial a extension through AA and get a user on site B. When try to search a user via directory listing, it recognize the user, but doesn't transfer the call and says, "The extension number entered is not valid." please advise.
  7. SyedM

    BCM50 VPIM not working when dialing user via directory listing

    I have this serious issue with BCM50 6.0 voicemail using Network messaging. When a user call to Site A BCM and dials a extension# for a user at site B it transfers over fine. But when the user call site A and access the company directory listing by pressing " and spell the name of the user at...
  8. SyedM

    Nortel IP1230 does not register with Bcm50 6.0

    Hello Guys, I am trying to get a IP1230 to register with Bcm50 r6. IP1140 register without any issue at all but have tried 04 new IP1230 sets with both auto and manual settings. it does show-up under lease info that an ip address has been assigned to the set but the set keeps on rebooting it...

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