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When i connect to the WebUI through an FQDN and click the settings cog the "IP Office Contact Center Server" field says "Host Name" and cannot be edited stopping me from saving a change to the integrated phone. I seem to recall there being a file i need to edit on the IPOCC server but cant...

Cant remember the password for the zipped file - can anyone remind me? ACSS - SME APSS - SME APDS - Unified Communications ACS - IP Telephony ACA - IP Telephony

Hi, I want to have a call flow to update some features on the callers IP Office settings such as setting a call forward number and was using Select Generic Command/Change User or Group Configuration/Set feature within Voicemail Pro I am trying to use the "From User\Group Mailbox" with $NAM to...

Can IPOCC play a beep or whisper on auto answer - i've set it system wide but the call is just presented to the agent without any audible alert. ACSS - SME APSS - SME APDS - Unified Communications ACS - IP Telephony ACA - IP Telephony

I put a 1608 into factory test mode with [MUTE] CRAFT FACTORY #... Does anyone know a way to take it out or have I just bricked a phone? ACSS - SME APSS - SME APDS - Unified Communications ACS - IP Telephony ACA - IP Telephony

Anyone got any idea what version the current ACIS is based on? ACSS - SME APSS - SME APDS - Unified Communications ACS - IP Telephony ACA - IP Telephony

HTC have released a new mobile phone called the One X - not going to cause any confusion with Avaya's One X mobile is it? http://www.mobiletoday.co.uk/News/14161/HTC_launches_the_One_X.aspx Wonder if there will be a One X app for the One X to confuse me more. ACSS - SME APSS - SME APDS -...

Publication Date: 27-Jan-2012 For all Avaya IP Office Release 7.0 installations that occurred after 12 September 2011, Avaya is providing a no-cost upgrade to Release 8.0. An issue has been identified where Avaya IP Office Release 7.0 systems that choose to upgrade to Release 8.0 in the...

Anyone know which IP Phone has the loudest speaker for paging purposes? Our Demo Kit is a little lacking at the minute! ACSS - SME APSS - SME APDS - Unified Communications ACS - IP Telephony ACA - IP Telephony

This includes Sales, design and solutions (oop I mean Support). Quite nice too, an improvement on the recent ones and a little similar to the old ACA/ACS/ACE ones. Still no free T-Shirts though. ACSS - SME APSS - SME APDS - Unified Communications ACS - IP Telephony ACA - IP Telephony

... any guinea pigs? - bet they still wont give me a free t shirt though ACS - IP Telephony + IP Office ACA - Too many to remember ACSS - Would do it but i don't get a free TShirt anymore!