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https://www.intermedia.com/press-release/intermedia-signs-definitive-agreement-to-assume-nec-univerge-blue-business?utm_campaign=UNIVERGE%20BLUE&utm_medium=email&_hsenc=p2ANqtz-_2eAfgiRjd1ozbmXYt5PLVIvv0neq-zZ8suHsgO3O9Luwak6cXCOqtVFVM0DTdeMWKfV448OlWDHHkqeAWXpuxKg1jRQ&_hsmi=326030297&utm_content...

Replacing a system that has a PRI to SIP convertor. The SP providing PRI. The old system could not take PRI. We provided a new system with a PRI card so we would have less hardware to troubleshoot. Incoming works fine with no issues. Outgoing calls set up and complete. The call then drops...

Have a strange one here. When an outside caller leaves a message, the voice mail sends an email successfully. An internal caller, however is not sent and the SMTP trace comes back with: [<-] 354 Start mail input; end with <CRLF>.<CRLF> [->] Received: by SV9100 (Cygnus-1.0) for uid 0 [<-] 554...

On the NEC 9100 is it possible to accommodate this scenario? We replaced a Toshiba CIX which, in turn, had replaced a 3COM which could do this. NEC tech support is saying no but you guys sometimes pull a rabbit out of the hat so I am going to ask... Site has PRI The service provider requires...

We just changed out a Toshiba CIX to an NEC SV9100 at a supermarket. They are using analog credit card swipes to process credit/debit cards. They were working on the CIX. They are not working on the SV9100. After troubleshooting with a test set and observing PRI D-Channel traces, we believe...

Have a real, at least for me, headscratcher. Site recently installed SV9100 with PRI. Migrated from hosted. Everything seemed to work well until they mentioned that callers calling in will report that they hear ringing even after the call is answered. The party on the PBX says they can hear...

Thank you in advance for any help offered. Our customer has an NBX 100 that has been in service for a long time. They changed service providers for the PRI and on 4_1_77, they could not forward calls because the system would send the original caller's Caller ID and the SP would reject the...

Hoping someone can confirm how multipoint on the Polycom works. If we have 3 sites (A, B, and C) and site A has the multipoint license, I understand that a multipoint call can be set up to site B and C and Site A will see both sites. What will site B and C experience. Will site B see site A...

We are an interconnect that sold and maintained the 3COM line extensively in the early 2000's. The relationshiop changed as 3COM changed and we have migrated most of those customers out. We have a few hanging on, however. We have found it necessary to upgrade a system to 6.0 (NBX100) and...

We have a customer that recently changed PRI service. On the old service when they forwarded to an external number, the originating caller's CLID would show. On the new service, the call is rejected by the carrier unless the PBX sends a number that is recognized as belonging to the customer...

Have a customer that just purchased and installed Netgear GS748T switches. We had a devil of a time figuring out how to get the multicasting working. Customer has phones and PC (through the phone) connected to the switch. At seemingly random intervals the connection will stop working (the...

In the direction field of a report what is a plain English definition of Interflow Received? Interflow Received - The transfer of internal transactions (e.g. calls) where the connected parties have a different highest numbered group and the device in the agent field is not the initial...