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We have a scenario in a hospitality environment where in the vicinity of elevator doors there is a Mitel 5304 telephone, pranksters use this phone to randomly call a room number. As soon as they dial the room number they get to see the room number name. We want to be able to suppress the caller...

We currently have an issue with a Mitel 3300 Mxe that boots up completely with all IP Phones working, however after 30 minutes all IP Phones lose connection to the 3300. There's no indication in the error logs, however if we do vlan_off within the maintenance terminal all IP Phones reconnect...

At a customer there's a log entry that keeps repeating indefenitly in the log files. Mitai Server is not ready to process OpenPBX: server state = MITAI_SERVER_WAITING TerminateService: for client 0, disconnected. Mitai server not ready This keeps happening throughout the whole day.

I am trying to setup a MS Lync and a ICP 3300 to communicate with each other. We have done so and now we want to be able to dail out. In the Wireshark trace the calls come through as they are supposed to +5559995555@xx.xx.xx.xx But this is supposed to be an external call to an euro isdn we...

We are running a CS1000 release 7.5 and we are trying to install a Audiocodes MP-118 for analog fax machines. We have programmed extensions on the MP-118 and calls are received and made fine. However, we can only send out a fax but for some reason we can't receive a fax. If anyone has...

A director has 2 secretaries that pickup all of his calls that ring 100, the extensions of the secretaries are 101 and 102 respectively. How would it be best to make sure only the two secretaries can transfer or call the director directly?

We are trying to integrate the Mitel 3300 with a standalone Nupoint server. When we try to add the members for the voicemail huntgroup it pops up an error message that the member is of the wrong type? The type we are using is 5020 IP since there's no need for Record-a-Call...

We're getting this log entry every couple of hours in our Maintanance logs. PCBSTACK Warning: Process CPSS4PDSP has exceeded its 90 PERCENT high water mark. Is this related to having not enough DSP resources or does this 3300 ICP a new processor?

Mitel 5202 connected on a Mitel 3300 running version 9.0.3.15 cannot access a voicemail menu three through a trunk. All other phone types (5324, 5312) can access the menu three of the voicemail being called. It did work until 2 weeks ago, now when you press a key, the recording just keeps...

We have a Mitel 3300 installed at a branch office of us that we now wanted to upgrade software load to the latest release. Did a backup of current version, upgraded the software and restored the database. When everything came back, one quad cim module said to be not installed however all...

First off, this forum has been a great help for a newbie like me! My question is as follow, can the Mitel 5540 Console receive CLID information during ringing state? Is this something that's possible and related to a class of service option? Jairo asking from sunny Aruba!