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  1. danstaunton

    Change of VPN peer IP address - Cisco 877

    Hi, I have a site to site tunnel with my customer. They have informed me that they have recently moved offices, and therefore need to update the configuration of our tunnel to reflect this change. Am I correct in saying that I need to apply the following commands to update the tunnel? Conf t...
  2. danstaunton

    Function to display missing dates

    Hello, I was wondering if someone can help me with a very tricky Crystal Reports issue. My report takes data from our helpdesk package and provides a summary of our helpdesk activity for the last 8 days. I have attached a screen shot of how the report looks when it is working. The problem I...
  3. danstaunton

    Inserting the average numbers of helpdesk calls in a cross tab.

    Hi, I need to build a crosstab report that displays the average number of helpdesk calls per hour for each day. My Cross Tab is correctly displaying the hour in the rows section (00:00 - 23:00) the days (mon - sun) in the column section. The only way I can calculate the total number of calls...

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