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After ver 13.x all voice packets are marked packets which will provide CoS and have priority over the data. IS THIS TRUE? I thought you should setup VLANS to secment voice and data traffic. This way you have clean voice because they use UDP and data uses TCP. If not, please explain how to...

Hello friends, Avaya Partner ACS. Analog trunk lines. Inbound caller hears 3 rings, but the phone system rings only 1 time. If my office doesn't pick up the call by the second "heard" ring VM picks up or the caller hangs up. What would cause this delay. Could it be a timing issues with the...

IP Office Partner Edition: User can not access VM from cell phone. User recorded greeting and set password. Calls main number AA answers then User dials *17 and receives an error. Please advise. Thank you very much for the help

IP Office Partner Edition": How to have AA answer rather than ring the phones? I have changed everything I needed to change according to the manual (terrible). Hunt group 7 (VM) does not exist in this edition either. Thank you for your help.

I need to have a toll free 800 number ring two phones at the same time. My issue is I don't know where to look for and find this number in programming. I am using the ASA (Avaya Site Administration). Do I find this in the "Start Emulation" or "Start GEDI" and how do I find this and make the...

I was wondering if I can forward a phone number to VM and receive a handshake from a fax machine and accept the handshake and send the fax to an email on an exchange server. If it is possible how exactly would I program such an event. Thank you very much for your help!

Definity. Station 1000 is a DID 888 number and it is being sent to station 2000. How do I get in the programming of station 1000 to change the forwarding to station 3000 instead of 2000. *3 and #3 are my FAC for send all calls. I believe this is what I will use. I don't know how to get into...