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We have 5 sites all have been working independently on NS700's for years. We decided to introduce a NS1000 at HQ and use our existing "Spoke and Hub" VPN to link all the sites together. So all the 700's can call HQ (ie Hub), but they can't call "Site to Site" or "Spoke to Spoke". Call rings...

I’m home, remote desktoped into my computer with the Manager doing a “quick” weekend upgrade, I cant even test functionality of the digital handsets or the SCN, I only know my remote two IP units are dead – the following I wrote over the past 24 hours, I started with…. I have (had) a working...

Im having in issue with Music on Hold across a 8.1 SCN because I wish to have different "System Sources" for a specific site. Seems when you set "system source" to WAV that it uses holdmusic.wav as default which is pushed out to all v2's via TFTP. If I have a site that needs different music I...

I’m running a 8.1(43) SCN with 2 sites that’s about to grow to 5 and issues with extension visibility that are about to worsen Currently, there seems to be no way to make an address visable locally, but not across the SCN. Ie We would like everybody to be able to find each other locally, but...

I've been currently managing two 500V2's since version 6.1 that I apparently got "upgraded" to Essential mode when upgrading to 7.1 and now to 8.1. I've just purchased a third system and finally realize what people were complaining about with muppet mode. Questions: 1) I don't need 8.x, can I...

Hi I'm looking for a product suggestion and I know this is probably the best resource I've found over the years. I have a new warehouse location that needs to have 2 doorphones with strike releases at front and back doors and an additional door strike in a “man cage” just beyond the back door...

Just finished upgrading from 6.1 to 7.0(12) and we have one IP Phone offsite (9650) that shows "System Unlicensed" across the LCD along with the correct speed button baloons across bottom All the phones on site are 1400 and function perfectly. Looking in manager all the licenses say valid and...

Access Denied From 6.1 / 8.1.5 Manager to 6.0.14 / 8.0 I’m planning to Upgrade our IP500 V2 so I installed 6.1 on a new machine. System Status and Monitor work fine, but Manager won’t allow me to Configure. It Discovers the unit, and asks Service Account Username\Password (Administrator) but...

When the receptionist transfers a call, IP office intercoms the station until you hang up or press complete on the 1416. If you are going to intercom and speak to the employee there is this grey area between you speaking to the employee and the time when the call is linked to them. (the duration...

Is there anyway to set the ring pattern in IP office between Internal and External calls? All our calls sound the same? See all sorts of options for analog extensions and some mention of two short tones but not specifically about Digital handsets and the Non-Partner version. Just upgraded to...