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We have cm 6 and a new AVST Repartee voicemail, ever since the voicemail upgrade, missed calls are not showing up on our phones if someone leaves a voicemail. If a voicemail is not left, then the missed call does show up. I'm thinking there maybe some changes that need to be made in the...

We have CM 5.2 S8300 with an additional 8300 as a lsp. From what i've been told, It does its maintenance routine at 10:00 each night, and just since about a week ago, we are getting a FSY alarm at the sametime. Everything seems to be working fine and no other alarms. Could this be something on...

Have a remote office with an IPO 500 v7, and on Saturday it rebooted for know apparent reason. When I look at the system status under control unit audit, under event type it says Cold Start, and a few columns over it says Sytem Reboot. Is there any other logs I can look at to find out what...

Just had our S8300 upgraded to the latest 5.2.1, when I attempt to access the system it locks up after a few minutes, sometimes I can get a little further then other times. Somtimes I just can't get access. After I wait a few minutes I can get back in, then it just locks up again. Anyone else...

Is there a way to recover deleted vm messages..?

Our MOH is working system wide. Can we just turn it on for certain user's..?

We have a IPO 500, were looking to use a couple of 9620's at a couple of salesmens home offices. Can we use their internet connections for this or do we need a direct connection to our network at their homes. If we use the internet how does the 9620 know how to connect to our network, is there...

We have a bad G700 at one of our sites with a few users, I have a used G700 in its place and its saying that its registered, but I'm seeing a license error. I assume a new license has to be installed, but why would that have to happen..?

Looking to add around 150 ip phones, are there reports of some kind that can be run to see if we need to add Clans or more MedPros..?

When I monitor a skill, I have a agent that comes up NOT DEFINED, the agents name is in the hunt group so I'm not sure why it is displayed this way. Eric Smith 2053 2053 Avail 12:34 0 0 1 NOT DEFINED 2032 2032 Avail 12:10 0 0...

Have a 9650 with an expansion module and I want to add another exp mod, the only thing is it does not work. I've changed the station page in ASA to say it has 2 modules, but for some reason I cannot get the 2nd one to work. Any ideas..?

Got a weird problem, every so often one of our salesman will get an fax from Message Manager and it will be a fax from several different customers. Its like he'll get a fax at 9:00, and then 9:10, then 9:30 but it comes into his fax box as 1 fax. It seems like the voicemail is buffering the...

We had to reload the BCMS S/W on our PC after we had some issues, that for some reason our BP told us it was our only option. However, now we would like to get to our old reports that were there prior to the reload. My question is...seeing that the BCMS S/W was reloaded, are the old historical...

If we have multiple Vlans, how do I set up the network so when I plug in a IP phone I don't have to manually add the VLan number to the phone, I just want to plug it in and it gets the Vlan automatically.

Anyone have CMS Supervisor version 14 working on Windows 7..?

CM R014x.00.4.739.0 We have an lsp that at times does not unregister but loses the link to the main site, and I get an Med-Gtwy 769 error. Can someone expalin exactly what this means. Error Type 769 is a transient error, indicating that the link has unregistered with the G700. If the G700...

Is there a setting somewhere on the softconsole that sets the audio for the 2nd incoming call..? the operator says when she's on a call, the 2nd call comes in she see's the visual indication but no longer here's the tone.

We have CM 5.2.1, new install and our CMM intermitently stops working, your phone just forwards to dead air, I see it connected to the CMM trunk group, but just dead air. If I stop & start messaging it will work for about 10 or 12 calls and then I get dead air after that. I heard if the switch...

Anyone out there use this technology? We can't seem to make it consistently work. We have a number of sales reps that use it, and some of there customers will be able to send them faxes but sometimes it does not work. I look at the cdr reports and see the call came into the Msg Mgr extension...