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Hi, A client of ours has a (Lync to Sip gateway to IP Office) setup without a problem on several IP Offices in their SCN. This setup is working fine on several of their IPO system. But on one particular system in Brasil they are having trouble dialing an outside number from Lynch to the IP...

Hi, I'm having issue with my sonicwall Sonicwall TZ 100 that it will stop responding at times. When the sonicwall is unresponsive there is no internet, DHCP server on the sonicwall stops, and I can't access the sonicwall management portal. The only way to get it back up is to unplug the power...

Hi, I'm having trouble connecting my 9630 and 5610 SWIP to the IPSEC VPN. It passes phase 1 without a problem but it fails on phase 2. The 5610 SW IP phone says phase 2 proposal mismatch. The watchguard and the phone are both set the same with phase 2. they both have type ESP, Authentication is...

Hi, Has anybody configure the "SmartNode 4112 Voip Media Gateway" with IP Office SIP endpoint? I have configure the "SmartLink M-ATA" with IP Office without any problem. But this Voip Media gateway confuses the heck out of me. I have successfully connected to the web interface and the console...

Hi, I'm not sure if I'm posting this on the right forum but here it is. I have a HP Procurve 2610-24-PWR (J9087A). When we do file transfer from computer to computer via workgroups the file transfer is limited to 512K transfer rate. On our old office we had a couple of unmanaged switches and...

Hi, I have two sip phones connected to IP Office. A Yealink VP530(extn604) and a Snom 821(extn603). When I try transfer a call I get transferred failed through theses sip phones. I'm trying to transfers to extension 604. Here is part of the error I'm getting in monitor. 151592374mS SIP Call...

Hi, I'm having an issue with a Remote H323 Extension. I have all ports on the Sonicwall open according to the IP office manager. The phone boots up and I put the public IP address. The phone boots up and it ask for extension. After I enter extension the phone start saying Registering then it...

Hi, I'm playing with SipXecs in my lab office and I can't manage to Dial an IP Office extension from SipX. I could dial a SipX extension from IP Office but not the other way around. I know there a problem with my configuration. I never played with SIPx before so it's my first. I looked at the...

Hi, Hi I have earthlink sip trunk. The sip configuration that I had before use to work. Now the sip trunk stop working and I get an error that I posted below. I try changing small bit of configuration but I still nothing. Then I switch to how it was working and nothing. I called Earthlink and...

Hi, I have a customer that called telling me that voicemail is not working. They have 13 System connected through SCN using the latest 8.0 version. They are using centralize voicemail. I checked voicemail pro client and the user mailbox for the Guatemala system were disable. Now my question...

Is time profile for users is possible? This the Scenario I'm in. The customer request below: " Phone Ext. 5200 Ring Schedule needs to be set to - Saturday - 8:30 – 4:00pm - Sunday No rings Just Voicemail " I know this could be done with a Huntgroup and DIDs, but not sure with users...

Is it possible to have two IP Office on the same Sonicwall TZ 100 gateway firewall? I have the main IPO system on first lan port 1 and the second is LAB IPO System second lan port 2. They are both in different lan subnets. Now my other question is how do I deal with port forwarding? Or should I...

Is it possible to have two IP Office on the same Sonicwall TZ 100 gateway firewall? I have the main IPO system on first lan port 1 and the second is LAB IPO System second lan port 2. They are both in different lan subnets. Now my other question is how do I deal with port forwarding? Or should I...

Hi, I have R8 and I am having an intermittent problem with voicemai pro. Sometimes while the client is on a incoming or outgoing call *17 Auto Attendant plays in the background. Both parties hears this message and it interrupts their conversation. This issue also Interrupts Xima Chronical call...

I was just wondering if it is possible to copy vocemail messages by copying the user messages under "Account\username\" folder to another user folder? I have a user that is changing to another extension, but the problem is when I change the user name on the old extension, Voicemail pro rename...

Hi, I need help passing the $KEY variable to $VAR variable and make Voicemail pro read the $VAR variable. Voicemail Pro reads the $KEY variable but not $VAR variable. I try passing the variable through VBScript but voicemail Pro still doesn't reads it. I also tried passing it to a user defined...

Hi I have a Server 2008 LDAP Server. I have phpLDAPadmin web base client working. I log in to with no problem and see LDAP directory of Windows Server 2008. But when I go to System Status and navigate to resources then Directory. The LDAP Update Status says "Success" but the imported is at...