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  • Users: Prulite
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  1. Prulite

    New DID going to Audix Main menu instead of mailbox

    we recently got new DID's from our provider and I added the new extension. If you call from within the system it routes correctly to the mailbox but if you call the complete DID number it routes to the Audix login not the users mailbox.
  2. Prulite

    EC500

    I have successfully set up EC 500 on many of our extensions and it works great except... we have our cell phones programmed to forward to our office voicemail if the cell phone is not answered, so if someone calls the cell phone directly and the call is ignored it will call the office Avaya...

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