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Is it possible to change the VLAN a Grandstream HT812 or 818 is communicating on? I swear it was possible, but I can't get it to work. What I mean is, if my switch port is configured with the default VLAN of 100 and a voice VLAN of 110, how do I configure the HT812/818 to communicate on VLAN...

I may have a need to deploy some POTS over Fiber media converters for a campus application. I've never used them before, anyone have any real-world experiences with them, good or bad? Any manufacturers you'd recommend I use or stay away from?

Outbound calls from my organization to cellular numbers have started showing a calling name of "Public Service" instead of the CNAME data being sent by our carrier. How to I get the cell carriers to correct their data so the customers we call actually get the correct name displayed? From what...

Is there any way to tweak Emergency Call notification to limit which sets are alerted based on the zone of the device making the emergency call? Trying to figure out how to be compliant with the new US 911 regulations. As far as I know, Emergency notification groups trigger on any call to hit an...

I had an remote online upgrade from relase 9.0 to 10.0/MCD4 tank on me last night thanks to the site losing power just before the schedule data preservation & subsequent activation time, power restored a few hours later. Controller powered up and partially booted, but according to the RTC...

I have a cluster of Mitel 3300's (release 9.0.3.34) with several QSIG T1 links over to an Avaya Definity G3r. On some of the links, I cannot pass MWI from the centralized VM in the Mitel cloud over to the Avaya to light the lights on the Avaya users' sets. On the Mitel end, the non-working QSIG...

I have a cluster of Mitel 3300's (release 9.0.3.34) with several QSIG T1 links over to an Avaya Definity G3r. On some of the links, I cannot pass MWI from the centralized VM in the Mitel cloud over to the Avaya to light the lights on the Avaya users' sets. On the Mitel end, the non-working QSIG...

Anyone know if it's possible to use a plain old FTP server for the "Network Printer" in Controller Registry Assignment? Trying to set up a better method of collecting traffic reports, if I can just dump them to a folder on an FTP server it would suit me fine.

With the 7100MAP being discontinued, I'm looking for a device to replace it for remote access to the maintenance console port of the 3300 controller. I find having access to this is very handy for doing triage on down systems and helping my field techs figure out what's wrong with the box. I...

Anyone know of a way to reset the L2 switch stats on an MXe chassis (8.0UR5) without rebooting the system?

I've got a user going crazy getting calls every 2-3 minutes from callers that are spoofing/sending bogus Caller ID. Calls come in to PRI's via NSU on an SX-2000, which is then trunked over MSDN E1's to a 3300 networked cluster. Telco is no help, they claim since the calls are coming in on a...

Hey folks, Has anyone out there tackled migrating from a "standard" 3300 to the MCD/MXe Server platform? I'm looking at doing that in a couple of months, wondering what kind of headaches I'm in for. Here's the layout: currently I have 6 ICP's handling my main site, acting in 3 resilient pairs...

This time I'm asking questions, instead of answering them. I've got 5 3300ICP's providing service at my main site, which have E1 trunks to 4 SX-2000's. The 2K's, in turn, are connected to PRI's for PSTN traffic as well as Q.SIG links to an Avaya Definity. We are set up to use embedded MOH...

Does anyone know if Mitel has fixed the issue of online upgrades not preserving the embedded VM's primary greeting with 9.0? This is an issue I raised with the first release that supported online upgrades, and is still an issue with 8.0UR5.

Just checked MOL, 3300ICP Rel. 8UR3 (8.0.9.18) is available for download. Lots of good new stuff, cluster size is now expandable to 999 nodes, Corporate Directory and Remote Telephone Directory now scale to 64,000 entries, and they've improved the Maintance Commands interface to auto-complete...

Anyone know the RTC commands to restart only the embedded VM on a 3300ICP?

In reference to thread1329-1252983, it looks like (at least on the LX chassis i'm working on) they moved the E2T console port to 2002, just like the RTC. I've got a controller that won't load the DHCP config (working with support on that issue), so I need to hard-code my E2T until we get that...

Anyone know if Cisco's done something different with CDP and COS Priority in the latest round of IOS updates? I work for a VOIP hardware vendor, and we've run into a snag with IOS 12.2(40)EX apparently changing the COS value communication with our IP telephones. Normally, when a switch (in my...

Anyone else out there actually using SDS? I've got a large cluster that I'm running it on (130 nodes), finding that if the controller doesn't get at least a weekly reboot, it stops processing SDS updates. I've got Mitel support looking at it, just wondering if anyone else is seeing the same...

For those of you with MOL accounts & on-line training access, the 3300ICP release 8.0 update is out there. I finished it yesterday, lots of cool new stuff from the boys in Kanata. - 2 new sets (5560 "IP Turret" and 5302 2-line SIP handset) - Cordless headset module for high-end IP sets - New...