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Hey Gang, I know this is a long shot but has anyone out there recently been able to find a viable option for a unified/desktop messaging that works with Windows 7-10 and Microsoft outlook 2013-Office 365? Or on a side note, has anyone worked with an email server that could function along with...

Has anyone done a s/w upgrade on an LP40, if so do you have a procedure? And once complete, how do you verify that it has been upgraded. I have an LP40 that I think I have upgraded it using the following steps. Booted the system, accessed the DM and uploaded the file 'SP40V204' to the system...

Has anyone experienced an issue when cloning the Multi-image hard drive, that the BCM50 R6 image will not enable when initializing it? I have made numerous copies for all versions of BCM450 and 50 where they all worked, but every time I try to initialize the BCM5 R6 version it bricks the h/d. I...

Hi all, I am looking for any documentation/help on doing a new install of either the CM6.3.7, or 6.4 on the S8300E. I can't seem to find any decent instructions or guides on how to actually do it. I have installed CM 6.3 System platform and Templates on S8300D's without issue, but the same...

Hello all, I am curious to know if anyone out there has an old copy of the BCM50 2.0 Factory image patch. I recently ran into an issue of a BCM50 that was upgraded to 2.0, but the patch was never installed and the Level II reset wiped it back to 1.0. I was able to reinstall the 2.0 s/w and...

I have a T1 that I have done the press and hold on the reset button in order to default the unit. It now completes the boot to the VXWorks allowing me to access the information and make changes to the IP etc...But within 15-20 seconds of reaching this screen (through the serial btw) it reboots...

Good day all, I have a sight with a standard T1, 24 channels, digital hand off to a DTI card, in a MICS with 4.1 s/w. This is a cold walk in to the sight. No previous work for this company, and they will be changing over to a PRI in a week or so. (Already trying to make them upgrade to 7.1)...

I have a BCM50.02 that was previously upgraded to a R6, (This is a system I took over from another vendor), customer was having some issues, instead of calling me, they did some Google detective work and learned how to do a level 2 reset on the system, I have no idea why. Needless to say it...

I was asked a question but I am uncertain as to the answer. "Customer already has the licensing to support 50 skillsets and 20 agents. They are using the agents to log into multiple skillsets at once. My question is does the skillset require a license for each agent that logs into it, or if...

Hey All, I have a Multi-Image H/D which I purchased from Avaya Direct. I have done a bunch of these for multiple systems and releases. The issue I am having though, is that I can't get the BCM50 R6 image to complete the install...I am doing this directly in the BCM50 (side note here, I know...

Hey All I have an R2MFC MBM that I am trying to access through the CLI. I have the RS232/DB9 to RJ45 Cable and adaptor, (It's not the one that came with the unit, that was lost in a move) I'm pretty sure the pinouts are correct, I am seeing the link, can receive output from the R2MFC to...

I have a customer who is using their CallPilot ICC in the BCM50 to answer calls. The calls are supposed to be answered after 3 rings by the Contact Center Skillset 1 Here's the issue. The calls come into the BCM50 on line 061, ring 3 times, there is a distinct 'clicking' sound and the call...

I am having an issue upgrading an IP406 that is running 2.1(27) I have tried going to 3.0, 3.1, and 3.2, and all have failed. I think what I need is a copy of either 2.1(35) or 2.1(78) before I can get it to go further. I have searched in vain through Avaya's site and the web and have not found...

Hey all... I am not overly knowledgable on the Avaya system...just enough to sometimes get myself into, and thankfully out of trouble. Is there any way to verify or identify the release of a card other than the Main processor (f59)? Specifically I have a P308ECR3.0 I want to verify it is a...

Hey All... I have a customer who just transfered keycodes from a DEAD 450 1.0 to a new one...the Keycodes show as 48 Voicemail users...they are showing active...all services are running correctly, but when I go to the actual CallPilot, it only shows 32 Mboxes available...and when I try and add...

Looking for info on how I can check what my SSC cards hardware level is in programming. I have an SSC card that the faceplate says is a "CA" yet the Nortel Label on it says it is a "GA". Is there anyway I can look in programming to get the hardware info from. I know on many boards I can go to LD...

Hey All, This is a tough one...well for me that is...I know it will probably be something really simple, but I don't know what that is. I have a customer with a CICS 4.2 SIP and a Flash Lite, They have the Internal CCR set up with prompts and greetings...when an outside call comes in gets the...

Hey All, I am currently trying to install a bundle keycode into a BCM50 R6 (NTKC1205 4x8x2x2 IP VM8). Everytime I try and load it it seems to take...but never shows up...when I check the alarms I get the following: "Problem Description: Invalid software load detected and keycode processing...

Good Day all, I have an interesting one for everyone, looking for ideas or opinions...some backround, I have a BCM400 4.0, known good h/d, known good BFT, known good MSPEC's, h/d is loaded with the latest su.system.32 patch... I'm installing a replacement MSC card. The card has a clean SID and...

Hey all... I have a known good BCM400 chassis, BFT, and H/D...I am trying to test/boot MSC cards in it and keep getting a [Failed] when the boot sequence gets to the "Starting autoCoreUpload:" I put back my known good MSC and no issue. I know there is a patch for this and have installed it...