Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: techguy74
  • Content: Threads
  • Order by date
  1. techguy74

    BCM400 4.0 with Reporting for Call Center

    Good Afternoon, My client blew up their reporting for call center Windows XP machine and asked me to reload the software onto a new machine. Prior to doing so, I decided to update their switch with all of the latest patches. My customer (IT Manager), had written some software to detect if the...
  2. techguy74

    BCM450 1.0 / 5.0

    Hello All, With the new systems not having a MSC, is there a way to replace the BFT without loosing the system ID? Transferring the keycode file to another system id is a pain, especially on a weekend. Anyone figured this puzzle out? Cheers
  3. techguy74

    BCM450 5.0 - Reporting for Contact Center

    Good Evening, I have a BCM450 5.0 running the call center. The reporting all loads properly, and it passes all of the requirements. When we launch the http://localhost/rcc I get the error. Error Type: ADODB.Field (0x800A0BCD) Either BOF or EOF is True, or the current record has been deleted...
  4. techguy74

    BCM450 5.0 and CDR Records

    Good Afternoon, I would normally look this up myself, but I do not have the CD for the BCM450 and the client wants answers in the morning. I installed a BCM450 5.0 (replacing a BCM400 3.7) and I used the DMM tool and it worked great. I confirmed the CDR records are being pushed daily as...

Part and Inventory Search

Back
Top