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  • Users: porta24
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  1. porta24

    MICS 3.0 T-1 issues

    I have a customer that has a MICS 3.0 with a very basic T-1 configuration and they don't want to upgrade, heard that before. They come in as trunks and not target lines. Lines 1-24, 4 trunk groups 1-15, 16-22, 23, 24. No problem there, the problem is they want to upgrade their T-1 service to a...
  2. porta24

    BCM 400 call pilot AA

    I have a customer with a BCM 400 and Time Warner digital phone lines. When customers call in and get the Auto Attend. and dial the 3 digits, they sometimes are routed to the wrong extension. Is this a Time Warner problem or a BCM problem?

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