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Creating an Admin Policy without the Group Admin Tool
Hello All. Heres one! I need to create a user who ONLY has access to the Telephone Directory. I created a new Policy named "Receptionist" and gave that Policy NO ACCESS. I then selected "Change" and changed the radio button to "Read/Write" for just the Telephone Directory Form. I then...- robbymac
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- Replies: 6
- Forum: Mitel Networks solutions
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Mitel Contact Centre Work Timer
Hi Guys Can anyone advise how I change the work timer in Mitel Contact Centre? After an agent has finished a call they appear in the "unavailable" column in work timer status. This is currently 60 YES 60! seconds before moving to available status. Is the work timer adjustment in the COS forms...- robbymac
- Thread
- Replies: 3
- Forum: Mitel Networks solutions
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MCD 4 vs. Ops Manager
Y'know...we all roll with Mitel's release advancements thinking the whole world is rosy...until we delve a bit deeper. We are having an upgrade to MCD 4 and are losing our Ent and Ops Manager. How easy it was in Ops Man to hop onto Directory Manager "one stop shop" to change user profiles (In my...- robbymac
- Thread
- Replies: 10
- Forum: Mitel Networks solutions
