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Has anyone had any real world experience with integrating Ring Central Trunks and the Avaya I. P. Office 11.1.2.2? According to diagrams on both sites (Avaya.com and RinCentral.com) they showing the IPO connected to a router -> Modem -> Internet cloud -> ring Central cloud. Or the other way...

Does anyone know what the PEC code is for a BM-32 wall mount unit for 1416 and 1616 telephones? I just can't find it. Looking for 6 mounts. Using the spine connected to the telephone with the telephone mounted doesn't work well, because the spine breaks after a very short peroid.

Hello, I'm using an Avaya IPO V2 with 11.043 Essential Edition, 40-telephone numbers on 10 SIP trunks, 30 endpoint licenses, 26 1616 telephones and 2 1416 telephones. The system also has 1-Combo and a 1-Phone 8 (the analogue ports are used for door boxes and faxes). Now that I have explained...

I.P. Office 11.04.300 Does anybody have any idea why PLDS licenses will not export or if using original XML file will not load?

Kari’s law goes into effect nationwide next month. I work with Avaya IP Office equipment and would like to know how anyone is handling the new law that has an IPO. My local Sheriff’s department is going to meet with me next week to discuss the correct information that needs to be completed on...

System Avaya IPO 11.04.01 (System upgraded over the weekend to 11. Everything worked previous to upgrade from 8.1.57.) 1 Combo Card 3 Digital 8 1 PRI Daughter card At present we can't get GROUP voicemail to allow us to log in from an internal extension, we can use the DID number that points to...

*******First things First******* “I hate basic” My customer has a Avaya I.P. Office V2 500 running 11.04 and they want two A/A’s the first one triggers the second A/A. This is being done because of the overwhelming number of telemarking calls they receive. The problem is the ring delay (found...

T3 or any of the other fine individuals please help. I’m (My customer) is using a Partner R 7.91 system with voice messaging. They would like to track telephone usage via SMDR Card. If you want to read anything other than raw data, you need a CAS software package. The problem is everything...

Hello all! I know I can set the Avaya Partner Messaging R7 (NOT the PCMCIA Card, the Modular Messaging Unit) system up for Bi-Lingual mode, Prompts(i.e.when you log into your VM Barbara talks to you in both English and Spanish) and recorded Both Day and Night AA’s Menu in the primary and...

Does anyone have any idea what a Lucent 124AACCX Interface Module is and what it is used for? I been unable to find any information on the unit.

Hello everyone! I’m working with a Nortel MICS 7.1 and a Call Pilot 150 with 50 Mailboxes. I’ve set-up my hunt group, related extensions and created a hunt group voicemail box via 983. So, here’s my question. How do you initialize a hunt group mailbox? 981 doesn’t work (I think as I forgot to...

Spectrum gave me a block of 20 (New) DID numbers that all worked prior to my cut. After the cut only my 4 BCP (analogue) trunks that were cut over work. Spectrum states that I have a problem! If, Spectrum gets the new numbers to work the 4 transferred trunks go dead. if the 4 transfered...

For those of you that remember you could put a trunk into HG 8 with a fax extension on the Avaya ACS and anytime a fax call was received you could press ## (pound or hashtag) and the call would transfer to fax machine. Can this be done on the Avaya IPO V2, just as simply and how?

Just received a call from a client saying his system is showing license invalid. Since he doesn't have "Manager" installed, I know no one has been in system since I was on site more than 2 years ago. Running IPO 500 V2 R8.1 1-SIP Endpoint 4-Extra VM Ports 2-IP Endpoints 1-Essential Edition...

Does anyone know how to check Embedded VM remotely without the use of a DID. They have 8 copper lines and 2 go to each person in the office via line coverage. (ie-lines 1 and 2 to user one) DTMF Breakouts won't work because you can't assign a VM Collect. NO AA I have tried all suggestions...

Does anyone know why or what a # in front of an extension means? Running Avaya IPO 500 R8 V2 in BASIC MODE and I can't remove it!

Does anyone know of or have a pre-planning (something that would relate to users extensions and their voice mail)work sheet for the IPO?

What version of Manager is 8.1? Anyone.

First, I have complete access to Avaya.com (SSO and ADI). Does anyone know where in all of the titles I can convert a certificate for use on IPO? I'm sure it's here somewhere but I can find it. MK

Hello, all! I am using a Full-PRI (No data overlays) on an Avaya I.P. Office 500 V-2 with release 8.1 (67) software. My problem is when calling from the facility to a A.T. & T cellular telephone we get "Private" vs. the telephone number. Before responding think about this for a minute. This...