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Hello, we have a SV9100 set up with Comcast SIP and we're having a problem with call forwarding. Our users sometimes need to forward their extensions to their mobile phone. When this is set up, call forwarding works fine when the caller is calling from an internal extension on our SV9100...

Hello. We're having another issue with our SV9100 system. After a while our system seems to stop releasing our SIP lines. A line or two will show as Busy/Camp and then after a couple of days it happens to all of our 12 lines. Once that happens I can reboot the system which resolves the issue...

Hi Everyone, The display on our reception handset (DT500 Series DTK-12D-1) is showing <REST>. Is there any way to get the handset back to normal? It is the only one in our building and I took a look at all of the handset and extension settings and there doesn't appear to be anything set...

Hello, we have a SV9100 system that has been switched over to SIP. Incoming and outgoing calls worked for a couple of days and then all of a sudden all incoming callers receive a busy response. Our VOIP provider is seeing a 486 BUSY response when our main number is called. Nothing was changed...

Hello, We recently got a SV9100 system installed at one of our sites. We have been getting complaints from callers who are wondering why the extensions are always busy. It turns out that when someone dials an extension number there is a quick busy signal type sound before the person either...