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  • Users: VanillaJ
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  1. VanillaJ

    Teleworker and SRC on same MSL

    Hi Would anyone know if its possible to run the above on one virtual MSL instance without any issues? in theory I know this is possible as its only a extra blade that gets installed.
  2. VanillaJ

    NOT ALLOWED when trying individual trunk access on CO trunk

    Two of my customers analog trunks have stopped working all of a sudden. When trying a individual trunk access on the either of the two suspects trunk ports you just get presented with a NOT ALLOWED message. All six onboard LS ports are configured the same and has the same trunk attributes...
  3. VanillaJ

    Can't phone embedded administrator mailbox

    Hi, need some ideas please. When I try and enter the administrator mailbox which is 9999 I get told the following by the system: "i'm sorry but the system is not configured to support this feature at this time" The rest of the systems voicemail works fine...
  4. VanillaJ

    5550 IP Console Ringer stops working

    Ok, Firstly- I've been doing Mitel support for more than 6 years now and have seen just about everything this system has to offer. I only turn to forums in extreme cases as our local Mitel support cant even find out what's causing this issue. The issue: The ringer on the 5550 keypad itself...
  5. VanillaJ

    5603 Dect - NO ringing

    Scenario: Client has a 3300 connected to a sip service provider via direct sip trunking. When using a 5603 DECT handset to dial any external number the call gets established but you never hear any ringing from the handset side. The other party's phone will ring but you wont get any ringing in...
  6. VanillaJ

    Mitel 5610 Dect Handsets and SIP trunking...

    We installed a SIP trunk for one of their clients yesterday and are having some strange issues with the 5610 dect handsets. When using these handsets to call via the sip trunk the audio quality is really bad and jitters permanently, but when using a normal handset the audio is perfect. I’ve...
  7. VanillaJ

    Wakeup call in guest mailbox - PMS or Mitel function?

    Wakeup call in guest mailbox - PMS or Mitel feature We have a Hotel running on MCD 4.0 with hospitality enabled. Check in and Check out features works 100% via the TMS system. They use Opera as their PMS and has bought the voicemail part from Opera to do the guest mailbox part on the Mitel...
  8. VanillaJ

    Call duration display during outgoing calls

    Hi Seems that when making outgoing calls the timer always starts displaying the call duration in minutes and not seconds. This bugs lots of customers and I was wondering if there is a way to make it display the duration in seconds?

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