Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations dencom on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: steeljim
  • Content: Threads
  • Order by date
  1. steeljim

    Reporting for Contact Center CCRS connection

    When I launch the connection and type CCRS into the password field it launches another window with connection status. This location is failing to connect and I see that it is trying to pull database from year 2025?? I think the customer may have fat fingered 2015 and I cannot get the RCC to...
  2. steeljim

    IP Office Soft Console

    I have a IP Office with all IP sets... they get their information from Lan 2 172.16.2.102 Lan 1 is the default 192.168.42.1 I downloaded the soft console to my laptop and set my laptop to 172.16.2.150 ... the console app is not seeing the ip office? I cannot ping from my laptop to the Lan 2...
  3. steeljim

    Avaya IP Office 9630 Finding Router Issue

    Has anyone had problem with the 9630 IP phone not getting the DHCP address from the IP Office? I have 9620 sets and they all have no issues... I have 1 9630 and it dowloaded the bin files but stops and says finding router then cycles again... I even manually inputed the addresses and same issue.
  4. steeljim

    MIVS ISSUES

    I inherited a mess of a project that has a MIVS system installed... The issue I am having is that when you dial the wake up / dnd codes I see them hit the acd queue and agents but then rolls over to the Operator rather then answering the third staffing code answers but when I insert the room...

Part and Inventory Search

Back
Top