We migrated to a new voice mail MX-One 7.71 on Aug 20,2010, our previous voice mail was an Octel. These week some users are telling us that their MWI light is not turning working properly. I've tried turning the light through the TUI,remove from extension manager, put back on. Still the same...
I'm currently using an Extension Manager Ver 14.0 Ericsson MD110. The client would like to have all his phones ring when the call enter the main number. The first thing he would like is to give client a welcome greetings which we did record, and notify the customer to please hold for the next...
How can I remove message "please stay on the line for the next service provider" from my phone? Ever since Wednesday, when someone calls my extension they hear that message "please stay on the line for the next service provider" after the message, it goes into ringing until I answer or the voice...
I was given the assignment of creating a type-31 Callers Menu in an Octel system. I created the mailbox, log into the system and recorded the personal greetings as show below with new MB extension to be transfered when the caller presses one,two etc...
Welcome to blah blah blah chose from the...
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