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  • Users: BDaglian
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  1. BDaglian

    Managing UCM callflows over WAN

    Does anyone know if any ports need to be opened up to manage the callflows on a UCM over a WAN? I know that port 7070 needs to be open to manage the actual server, but wasn't sure if anything needed to be done to use VMPro client. I have a customer with multiple sites (UCM at each site) and...
  2. BDaglian

    9608 phones stuck at "Discover"

    I am working on an installation with 9608 phones. The IP Office is on release 8.1(52). I am using my laptop as the HTTP server for now (it is a UCM, so no voicemail server). The customer's DHCP server has been loaded with Option 242 MCIPADD=<IP OFFICE IP>,MCPORT=1719,HTTPSRVR=<MY LAPTOP IP>...
  3. BDaglian

    Can't log into VMPro client for UC Module

    I recently upgraded a customer to 8.1(52) and installed a UC Module. I was able to upgrade the UC Module to the latest release, and can navigate/log into it via the web portal using Administrator/Administrator. However, when I try to log into the VM Pro client to make changes using...
  4. BDaglian

    Issues with outbound caller ID

    Have a customer using IP Office release 6.0.8. Right now, they are set up with a short code to allow the individual DID to display for outbound calls (1Nsi######e) where the #'s represent their NPA-NXX. This is working for most of the extensions. However, for some newly created extensions...
  5. BDaglian

    Calls going directly to VM when converting from digital to IP phones

    When changing extensions from digital phones to IP phones, one of our customer is using the following process: 1) Change base extension of digital port to a "dummy" xtn # 2) Log out of the phone by dialing *36 3) Creating a new H.323 extension and giving it the old xtn # For some users, this...

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