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- Users: avayaguyuk
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Call pickup via User Rights
Hi all Got a small issue that's really bugging me. I'm sure I came across a post a while back with a workaround for this but for the life of me I cannot find it. I have a 400 user Server edition IP office installed. They have a load of groups which are only around 3-4 members. I control the...- avayaguyuk
- Thread
- Replies: 7
- Forum: Avaya: IP Office
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Avaya 1608 handset call timer resetting mid-call
I just wondered if anyone has come across an issue on Avaya 1608 handset timers resetting mid-call on or around the 30 second mark? I've witnessed it first hand- you can be on a call, the call timer will count up and then anytime before 30 seconds it will zero itself again but when you put the...- avayaguyuk
- Thread
- Replies: 0
- Forum: Avaya: IP Office
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One-X Agent Greeting Triggers
Hi, Can anyone tell me if they've managed to successfully configure (and play) greeting triggers to the caller (One-X Agent 2.5.4) on Avaya Aura CM via the handset? I've managed to get the triggers to play correctly when using the application as softphone, but never when it is controlling a...- avayaguyuk
- Thread
- Replies: 1
- Forum: Avaya: CM/Aura (Definity)
