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I am getting my system up and learning it quickly, but am stumped. I have connected an incoming line to CO1. The board light that corresponds to line 1 lights up red when the line is connected and goes off when disconnected. I have tested the line on pins 4 and 5 on the cat5 cable and it is...

Is there a way to restore an ASPIRE w/voicemail to factory settings?

I know this is really noob but I appreciate any help. On this system I have the block labeled co1 - co16 and 01 - 16 Am I correct in assuming these are incoming lines 1-16 (co) and extensions 1-16? Do these phones only require 2 wires? It seems that left and right of blue is ext 01 and...

thread688-1319498 Does anyone know where I can find this utility? dagwoodsystems? Do you know? Thanks!

thread688-1495189 I have 2 Partner Mail R3 systems, one is a backup and never been programed. Is there any way i can backup the working systems hard drive to the hard drive in the 2nd system so I have an exact backup? Thanks!

Is there any way to get caller ID after a call is hung up if call logging is not set up?

If someone calls in on my Partner system with Partner Mail R3 and goes to the wrong extension, how do I transfer them back to the main menu (auto attendant)? Also, can I listen in and chose the right prompt and hang up thus connecting them? Thanks

I was wondering if you could define the use of submenus. I have been through the manuel but it never really describes their use. I need to have the caller get a greeting, make a selection 1 or 2 that takes them to a coresponding greeting, again 1 or 2 then transfered to an extension. Does...

I have my Partner Mail R3 system almost completely programed, however one extension goes directly to voicemail as opposed to ringing the extension first. All of the others were programed at the same time and ring the desk forst, then go to voicemail if not answered as anticipated. Auto...

I am programing an outside voicemail to transfer back to the Avaya Partner system and understand I need flash, pause then entension (Thanks Tommy). My question is what is the code for flash? Pause is * correct? Thanks!

I am making headway with the system (Partner mail VS V5) and after some programing when I hit Intercom 777 it now rings and does not enter programing. I would like to return to factory defaults, which I know how to do if Intercom 777 worked...

I am trying to set up my Partner Mail VS v5 and when I test it after assigning ectentions, recording prompts etc. it answers saying "Your call is being transfered to the receptionist" as opposed to playing the main menu. I have looked through the manual for three hours and can not find how to...

Sorry I couldn't even come up for a good topic for this one. I just upgraded from Partner Mail V3 to V5 to get more features. I am reading the new manual. I need to ask a caller a few questions, that will generate different responses. "Choose one if you allow your pet to run free, chose 2 if...

I am learning the Lucent system and making good headway, but can not find how to switch from day to night mode.

I just received this system and have a problem right away. I am very used to programing Panasonic PBX's but this is new to me. I am looking to set up the voicemail, and following the manuel hit "intercom, then 777" It hits a bizzy signal when I hit the third 7. It has Partner Mail VS...