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This week I had a 50 lose it's digital set programming on a power outage. The CP kept its setup, LAN settings remained so did the licences, but the password defaulted. I was always under the impression that unlike the 200/400 the set programming was stored on the hard drive. Marv ccna...

I have 3 7406e brand new out the box, Avaya branded, that won't charge. Put in the battery, put it in the charger and the charging light goes on and screen says "initializing", "please register" and then "sleeping". After a day of charging, I remove the phone and screen goes blank and no buttons...

In the process of replacing a failing BCM 50. I have a backup from the old unit. New unit has the keycodes regenerated, but when I try to restore to the new cab I get "Failed to extract signature from archive". They are both R6. Marv ccna www.telemarv.ca Sales, Installation & Service for...

Just installed an expansion cabinet with a G4X16 module. Installed license. In Telephony Resources I set the card to 4x16, clicked enable (lines and sets). The card seems to have stalled saying "enabling". Left it for 30 minutes, still "enabling". How long does it take? Marv ccna...

I have a CP 100 connected to CICS 6.1 that it appears to no longer sync time to the CICS. It seems to be stuck in "morning". Afternoon, Evening and NB greeting never play even though the time table is correct. Rebooted CP and CICS any other thoughts. Marv ccna www.telemarv.ca Sales...

Is there a keycode for PRI like in the Norstar or do I just need the expansion module code? Marv ccna www.telemarv.ca Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990

BCM 450 Not sure what release. I'm not well versed on the 450. Is there a way to twin a digital set and an analog one. I know how to do this using using ANS DN or HG and adding the 2nd DN to the mailbox, but is there an actual twinning process in the 450? Marv ccna www.telemarv.ca Sales...

I'm replacing a NAM 4.0 with a 4.1. Do I still need to install the redirect patch or was that repaired on the NAM 4.1? Marv ccna www.telemarv.ca

Ladies and gentlemen, this one stumped me. I installed a MICS with 7.1 this weekend. 8 Pots lines, 15 phones, Flash 4 2.0. There are 4 phones on the parts counter, so I put a HG on the 4 so that reception can transfer calls to the HG and all 4 phones will ring. I created a broadcast A&R HG...

I've just added this switch (new out of the box) to a customer's network. After the initial CL setup (IP address, gateway etc) I can access the GUI but I when going to the screen to add/create VLANs I get the following error message in place of the graphic display: 3Com Switch 4500G PWR 48-Port...

I have a customer with multi sites. 2 sites are highend retirement residences with 3100's and under used PRI's and an SX????s for analog connections to the suites. The others are a mix of Norstar CICS and Toshiba CIX. The customer wants to interconnect all sites under a mitel platform so they...