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  • Users: sam19826
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  1. sam19826

    No of Concurrent Seat /skill in CMS

    I want to know the max number of seats per skill in certain day using CMS thanks
  2. sam19826

    Right fax error (Waiting for phone expansions )

    we have right fax and we can receive but can't send it give error (waiting for phone expansion ) could any one can advise
  3. sam19826

    Auto Answer problem in Avaya soft phone

    we work in CM 4.2 we have series 4600 and 9600 and 1600 series I try to aply auto answer option i do the next 1-enable auto answer on station ALL 2-enable auto answer on agent to station 3-I active the headset button on the hard-phone and the hard phone is active and work fine with auto answer...

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