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Ok, last try before i just setup a vpn point at each site with hardware. We are running ip office 500 with 4.2, the phone i am useing is a 5410 SW IP phone with vpn software loaded. Vpn router RVS4000 Below are two images of the setup pages on the router itself...

This is mind boggleing For some odd reason they don't want to dial 9, even though thats how the system is designed and it dial's 9 no matter what. So we created a SC to bypass the dial 9. The extensions are 1300-1400 If someone in the office dial's 11xx instead of 13xx by accident then hangs...

Can't seem to locate this problem, we have a ip office 500 running 5.0 with embedded VM. If any of the users are on the phone and we transfer a call to them, it just rings and rings. We would like for the call to go to VM if someone is on thier phone. Where would i look to fix this? Thanks Experts

Is there a way to add a calendar shortcut in the Favorites page? I have inbox, unread mail and sent mail in my favorites now and would like to add a calendar. Thanks for any help.

http://marketingtools.avaya.com

Is there a way to have our lines ring before the auto attendant picks up? Ip 500 5.0 embedded VM Thanks

Will the embedded vm allow you to put functions like dial 1 for ext 201, dial 2 for extension 202. Or will it let you direct extension transfer? When our voicemail picks up, you can press any button and get no response. I know about the break *0 *1 *2 but was hoping to not use that. Thanks for...

Does this require a vpn hardware on both sites? Or is it possible to make it happen with only 1 vpn router at the site of the ip office? Thanks