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Hi Has anyone had the issue of SIP trunks not releasing following a call. I have a TDE200 setup with only SIP trunks. When the customer comes in of a morning the trunks are locked up and he has to reset the Pana. SIP provider are useless and saying it's not their issue. I have to setup my own...

Hi there A hotel I have been asked to look at had a power outage and managed to lose its programming It's a Aria 300 HOTEL They used to be able to show the room as clean by keying in *17# this isn't happening now. Numbering plan is set to 3 and SLT program mode is set up as *1 I can't see where...

Hi all Company I am dealing with wishes to upgrade its nurse call system currently using pagers. Will an AASTRA ASB 150 integrate with a nurse call system easily? The system currently has 7 DH-3 BAAA/2C DECT handsets. Can these receive messages and display same? TIA

Hi I have been asked to fault find on a Aria 300 Hotel system. The SLIB2E card in slot 14 (Cab 2) is playing up. I have swapped cards and I am finding that the voltage from each pair is lower than that of the other cards in the system e.g. the dodgy slot is outputting 9V per pair whereas all...

Hi there I've been asked to reprogram a System Speed Dial number on this old system. I have managed to get into CAT mode on the main handset but when I key in Command> 72 DE I get Digit Error message. The number is in bin 055. Customers us #5055 to call an outside number. I am pulling my hair...

Hi there I don't normally work on these systems but have been handed a job to make a few changes. I need to either connect via serial and make programming changes or can use the main handset if needed. Does anyone have a link to the manager software? Is there a default password? Anyone got a...

Hi Currently trying to login to a MFIM50A yia serial to reset the password. I have tried multiple combinatons of baud setting etc to no avail. The terminal window just appears inactive. I am obviously doing something wrong here,, could someone point me in the right direction? Cheers Davog

Hi been asked to change the COS of a handset on one of these systems. They want it to now be able to call out whereas before it was restricted. I believe that I need to find a CAT terminal to make programming changes and I am assuming that I give the station the COS of 1 or 2 depending on how...

Hi I pulled a TDA600 out of a hotel a few weeks back and it had a corrupted SD card. I've loaded FW ver 50002 onto a new Pana SD card and its just continually accessing the SD card for at least 20mins with no real progress apparent. I've tried 22204 as well with the same effect. Any pointers...

Hi I am attempting to do this with two analogue Telstra trunks with no joy. I have followed instructions in this post http://www.tek-tips.com/viewthread.cfm?qid=1680713 with no joy. I call in, answer call hit transfer then dss key with outgoing number on it and the call disconnects once I hang...

Hi Folks Need a copy of cosession software for XP please. Can anyone help please Regards

Hi folks I have a NCP1000 running 3 sites via VPN with Cisco (customers own) POE switches at the remote sites. The IP handsets together appear to lose power, lockup or reboot completely at random at the two remote sites (not at the same time) the is also issues with one way audio at times...

HI Have a 1232 with Primary rate. I have set up EXT 201 to only ring on the night switch and programmed in a DSS key to Forward to CO and the number. It will forward if I call EXT 201 internally but not if I call in externally. COS is enabled for the EXT. What have I missed?

Got a ticket today, customer reports that when a call is transferred from reception to another extension the recieving extension sometimes hears a beeping (like a call waiting tone) and then is cut off from their current conversation but there is no second call waiting. The extension that calls...

Hi has anyone got a working solution for this setup? Just been informed by Pana that their TGP500 SIP Cordless phones don't work with the NCP! I am now currently testing a Siemens C47H without much luck. Any help would be appreciated